Sukhmeet Singh
Auckland,Auckland
Summary
An enthusiastic and versatile Bar Manager with 8 years of experience in food and beverage management with exceptional customer service and leadership skills. A proven ability to increase customer traffic through insightful marketing and creative engagement techniques.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Duty Manager
Indian Restaurant
Auckland, AUK
04.2025 - Current
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
- Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
Bar and Casino Duty Manager
On the Rocks
Auckland
06.2020 - 03.2025
- Assisting in managing bar operations for a high-volume gaming bar.
- Developed beverage menus and promotional activities to increase bar sales.
- Assisting customers on pokies machines related with cash flow problem.
- Perform various financial activities, such as cash handling, deposit preparation, and payroll.
- Organized and managed special events on weekend.
- Compile and balance cash receipts at the end of the day or shift
- Utilized POS and inventory management systems to track sales and stock
- Ensure Staff to check ID of each customer in bar area.
- Managed the ordering and stocking of bar supplies, liquor, beer and wine.
- Supervise and participate in bar and gaming cleaning activities.
- Ensure staff is following all food control and safety regulations
Bar and Casino Duty Manager
Aleways Inn
Hamilton
04.2018 - 06.2020
- Mentored and trained new staff in food preparation, and in service, sanitation, and safety procedures.
- Perform various financial activities, such as cash handling, deposit preparation, and payroll.
- Assisting customers on pokies machines related with cash flow problem.
- Oversaw beer, wine and liquor inventory, consulting on alcohol choices and making purchases to restock supply.
- Compile and balance cash receipts at the end of the day or shift
- Ensure Staff to check ID of each customer in bar area.
- Utilized POS and inventory management systems to track sales and stock
- Managed the ordering and stocking of bar supplies, liquor, beer and wine.
- Supervise and participate in bar and gaming cleaning activities.
- Ensure staff is following all food control and safety regulations
Bar and Casino Duty Manager
F Bar Kingsland
Auckland
05.2016 - 04.2018
- Managed the ordering and stocking of bar supplies, liquor, beer and wine.
- Supervise and participate in bar and gaming cleaning activities.
- Utilized POS and inventory management systems to track sales and stock
- Oversaw beer, wine and liquor inventory, consulting on alcohol choices and making purchases to restock supply.
- Assisting customers on pokies machines related with cash flow problem.
- Perform various financial activities, such as cash handling, deposit preparation, and payroll.
- Compile and balance cash receipts at the end of the day or shift
- Ensure Staff to check ID of each customer in bar area.
Education
New Zealand Diploma - Business- Marketing, Management & Accounting
Northtec Polytechnic
AucklandSkills
- Soft skills
- Multi-tasking abilities
- Persuasive sales techniques
- English communication proficiency
- Interpersonal effectiveness
- Self-motivation
- Adaptability and flexibility
- Cost management strategies
- Team collaboration
- Hard skills
- Cash handling expertise
- Inventory management
- Customer service excellence
- Alcohol knowledge and safety
- Cocktail preparation skills
- Food safety practices
Certification
- General Manager License
- Licence Controller Qualification (LCQ)
- Training Certificate for Gaming Machines
- Problem Gambling Awareness Training Certificate – Trillian Trust
- Problem Gambling Harm Prevention and Minimisation Training Corticate – Grassroots Trust
- Barista Level 1 and Level 2
Timeline
Duty Manager
Indian Restaurant
04.2025 - Current
Bar and Casino Duty Manager
On the Rocks
06.2020 - 03.2025
Bar and Casino Duty Manager
Aleways Inn
04.2018 - 06.2020
Bar and Casino Duty Manager
F Bar Kingsland
05.2016 - 04.2018
New Zealand Diploma - Business- Marketing, Management & Accounting
Northtec Polytechnic