Summary
Overview
Work History
Education
Skills
Certification
Writing, reading books
Additional Information
Timeline
Generic

sukhveer gill

Tauranga,BOP

Summary

Quality manager with five months of documented quality control success. Develops specific and measurable goals, improvements, and standards to continuously and consistently improve quality and reduce and eliminate errors. Successfully audits and maintains product accuracy and timely delivery resulting in customer satisfaction. Initiates quality-related SOP training and enforces procedural adherence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Quality Manager

Pack House MPAC
Tauriku MPAC ,tauranga BOP
03.2025 - Current
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Enhanced quality-related communication by fostering collaboration between cross-functional teams.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
  • Improved quality processes for increased efficiency and effectiveness.
  • Streamlined production processes by identifying areas for improvement and implementing corrective actions.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Optimized supply chain operations through close collaboration with vendors on quality assurance matters, improving supplier relationships over time.
  • Provided observations, took measurements, and performed tests at various stages according to quality control plan.
  • Implemented risk management framework to proactively address potential quality issues before they affected production.
  • Enhanced product quality and reduced customer complaints by leading team in implementing rigorous testing protocols.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Supervisor

Horticulture
Tauraanga,BOP
12.2022 - 12.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.

Health Care Assistant

Surya Kidney Hospital India
India
05.2020 - 08.2022

Night shifts 8pm-8am

Morning shift 8am-2pm

Evening shift 2pm-8pm

*Checked vital signs

*Built strong communication

*Provided personal care

*given medication

*prevent infection risk during any procedure eg: catheterisation, wound care

Health Care Assistant

Fortis Hospital Mohali India
Fortis International Hospital (india)
07.2016 - 09.2019

Night shifts 8pm-8am

Morning shift 8am-2pm

Evening shift 2pm-8pm

*Checked vital signs

*Built strong communication

*Provided personal care

*given medication

*prevent infection risk during any procedure eg: catheterisation, wound care

Health Care Assistant

Global Heart & Super Speciality Hospital
India
11.2015 - 06.2016
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
  • Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
  • Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
  • Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
  • Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Reduced stress levels for patients and families by providing clear communication and timely updates on care plans.
  • Improved patient satisfaction with compassionate care and attentive listening to concerns and needs.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Education

General Nursing Midwife -

Punjab Nursing Council
Mohali(india)
12.2015

Skills

  • Internal auditing
  • Quality management systems
  • Compliance monitoring
  • Corrective actions
  • Quality processes
  • Team Training
  • Sampling plans
  • Problem-solving
  • Team leadership
  • Computer skills
  • Interpersonal relations
  • Good judgment
  • Shift scheduling
  • Emergency response
  • Staff development
  • Onboarding and orientation
  • Professional and courteous
  • Idea development and brainstorming
  • Decision-making
  • Certified manager of quality
  • Customer satisfaction
  • Quick learner

Certification

I have all education and job records such as transcripts, documents

Writing, reading books

I’m keen regarding books in my free time

Additional Information

I like my profession , I want to continue my passion in Newzealand ,I feel more relax with care of elders.kindly give me a chance for bright future,I will do my best

Timeline

Quality Manager

Pack House MPAC
03.2025 - Current

Supervisor

Horticulture
12.2022 - 12.2024

Health Care Assistant

Surya Kidney Hospital India
05.2020 - 08.2022

Health Care Assistant

Fortis Hospital Mohali India
07.2016 - 09.2019

Health Care Assistant

Global Heart & Super Speciality Hospital
11.2015 - 06.2016

General Nursing Midwife -

Punjab Nursing Council
sukhveer gill