SUKHVIR KAUR
Te Puke,BOP
Summary
Name Sukhvir kaur
Dob 03/03/1996
Father’s Name -Sukhdev singh
Mother’s Name- Lakhwinder kaur
Husband Name- Rajwinder singh Gill
Nationalist- Indian
Sex - Female
Martial status- Married
Currently on Open work visa
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grader
Trevelyan's Pack & Cool
03.2024 - Current
- Graded raw materials based on checklist of quality standards.
- Improved student performance by providing constructive feedback on assignments and tests.
- Removed items of inferior grades from production lines and collected for alternate use or disposal.
- Managed deadlines effectively, ensuring timely completion of all required tasks while maintaining high-quality standards throughout the evaluation process.
Healthcare Customer Service Representative
Tezlom
09.2021 - 01.2023
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
- Increased first-call resolution rates by carefully listening to customers'' needs and providing accurate information based on their inquiries.
Education
Msc Cybersecurity -
Robert Gordan University
Scotland, Uk02.2022
Skills
problem-solving skills, the ability to work in a team, a strong work ethic, analytical and quantitative skills, communication skills, and leadership qualities
Certification
Level 2 certificate in health and social care
Languages
Punjabi, English, Hindi
Elementary
Timeline
Grader
Trevelyan's Pack & Cool
03.2024 - Current
Healthcare Customer Service Representative
Tezlom
09.2021 - 01.2023
Msc Cybersecurity -
Robert Gordan University
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