Summary
Overview
Work History
Education
Skills
References
Keyskillsattributes - Interpersonalskills
Timeline
Generic
Sukhvir Singh

Sukhvir Singh

East Tamaki,New Zealand

Summary

I have a studied IT (Diploma in Computing Level-7), with Newton College of Business & Technology, Auckland. I am presently working as a Roofer and I am looking forward to apply for custom officer Role. I am an enthusiastic, positive person who has a passion for providing top quality customer service and going extra mile for the customers. I would like work with a team to utilize my skills and abilities to add value to an organization and add full satisfaction of my peers.

Overview

6
6
years of professional experience

Work History

Roofer

Self employed
Auckland, Auckland
10.2023 - Current

Roof Maintenance Services and Customer Engagement

I. Introduction
A. Overview of roof maintenance services
B. Importance of roof maintenance for optimal condition

II. Types of Roofs Maintained
A. Residential roofs
B. Commercial roofs
C. Specialized roofing systems

III. Customer Engagement Strategy
A. Daily interactions with clients
B. Building lasting relationships
C. Understanding client needs and feedback

IV. Tailored Solutions
A. Customized maintenance plans
B. Addressing specific concerns and requests
C. Innovations in service delivery

V. Enhancing Customer Satisfaction
A. Quality of service and workmanship
B. Communication and follow-up
C. Building loyalty through trust

VI. Conclusion
A. Summary of service commitment
B. Vision for future growth and client relationships

Fire Alarm Technician

Alpha Fire Ltd
Auckland, Auckland
11.2020 - 08.2023

Responsibilities

In the role of a lead technician, responsibilities include the installation of alarm systems in various settings, such as commercial buildings and residential apartment complexes. This involves ensuring that all equipment is set up correctly and functions as intended.

A significant aspect of the job is troubleshooting malfunctioning alarms, which requires strong diagnostic skills to identify and resolve issues effectively.

Additionally, day-to-day activities involve maintaining open lines of communication with the site manager to discuss project updates, address any challenges, and ensure timelines are met. Collaboration with other team members is crucial for coordinating efforts and ensuring that installation and maintenance tasks are completed smoothly and efficiently.install fire panel

Telecommunications Technician

A&J Telecommunication Ltd
Auckland, Auckland
07.2018 - 10.2020
  • ● Installing Aerial and Underground cables.
    ● Wiring and cabling up commercial and residential property
    ● Checking blueprints, diagrams and specifications and job requirements
    ● Connecting RGW home network.
    ● Installation of the complete Ribbonet system for UFB world, includes
    ABFFP installation, jointing, fibre blowing, cabinet installation.
    ● Installation of Boundary drops, investigation of existing ducts, fault finding
    and repairs. Blue ribbon hauling and fibre cable hauling.
    ● Manual physical work for trenching, piloting, chamber installation and any
    associated manual work as required for projects.
    ● Documentation of consent form survey details, test result, safety reports as
    built and cable plant alteration.
    ● Follow Chorus Occupational Health and Safety guidelines and procedures.
    ● Plans network installations by studying customer order plans, manuals and
    technical specifications, ordering and gathering equipment, tools and
    materials, tools and materials accessing installation site, preparing an
    installation diagram

Education

Diploma in Networking & Engineering - Network Engineering

Newton College of Business & Technology
Auckland
06-2016

Skills

  • Interpersonal Skills
  • Customer Support
  • Communication
  • Teamwork
  • Listening Skills
  • Telephone Manner
  • Resourcefulness
  • Motivation
  • Positive Outlook
  • Strategic Thinking
  • Risk Management
  • Determination
  • Entrepreneurial Thinking
  • Commercial Savvy
  • Professionalism
  • Accountability
  • Self-Reliance
  • Creativity
  • Target Achievement

References

Brijesh Bawa 

Senior Customs Officer

Keyskillsattributes - Interpersonalskills

  • Previous experience in phone based customer support
  • Excellent communicator, building warm rapport with people at all levels.
  • Calm, co-operative, Sincere, helpful and flexible, Team oriented.
  • Respectful, with mature attitude and good listening skills.
  • Excellent telephone manner
  • Resourceful, motivated, a positive outlook on all things.
  • Will see the big picture, take calculated risks.
  • Determined to take things happen to the benefit all concerned.
  • Enterprising, quick thinking, commercially savvy.
  • Positive attitude, Professional.
  • Responsible, conscientious and accountable.
  • Self-reliant, motivated, enthusiastic and keen.
  • Ability to think creatively to achieve solutions.
  • Strive to achieve & exceed set targets.

Timeline

Roofer

Self employed
10.2023 - Current

Fire Alarm Technician

Alpha Fire Ltd
11.2020 - 08.2023

Telecommunications Technician

A&J Telecommunication Ltd
07.2018 - 10.2020

Diploma in Networking & Engineering - Network Engineering

Newton College of Business & Technology
Sukhvir Singh