SALMA SHABNAM NISHA
Lautoka
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff.
Overview
8
8
years of professional experience
Work History
Food and Beverage Attendant
Delaware North
10.2024 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Trained new staff members on company policies and procedures.
ASSISTANT WAREHOUSE MANAGER
Tappoo Group Of Companies
10.2022 - Current
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers
- Double checked records, daily reports, and inventory transactions to identify and correct variances
- Supervised warehouse operations by managing employees during shifts
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return
- Handling cash, receipting and banking
- Study sales report and maintain minimum stock level in warehouse and shop level
- Follow up with buyers for stock record, movement and arrivals
- Be in link in allocating of stocks to BIL (Bulow Investment Ltd) and Airport with the assistance of buyers and BIL retail staff
- Reconciliation of Directors Invoices
- Processing GRR (Good Received Report)
- Kept corporate departments and customers updated on critical shipments
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
ADMINISTRATION OFFICER AND STOCK CONTROLLER
Tappoo Group Of Companies
09.2017 - 10.2022
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
- Aided colleagues, managers, and customers through regular communication and assistance
- Managed team petty cash, purchase orders and account transactions
- Created, prepared, and delivered reports to various departments
- Assist in Picking and packing stocks
- Managed daily payment processing and drafted related financial documents
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment
ADMINISTRATION ASSISTANT
National Hire
03.2017 - 08.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Recorded expenses and maintained accounting records
- Arranging invoices and quotations
- Handling cash and banking
Education
BASIC COMPUTERS - AT BEGINNERS LEVEL
Fiji National University, Namaka Campus
NamakaBASIC COMPUTERS - AT INTERMEDIATE LEVEL
Fiji National University, Namaka Campus
NamakaBASIC COMPUTERS - AT ADVANCED LEVEL
Fiji National University, Namaka Campus
NamakaCertificate - EFFECTIVE AND EFFICIENT MANAGEMENT OF INVENTORY
University of South Pacific
SuvaCertificate Of Early Childhood -
New Zealand Management Academies
Manukau 12.2024
Skills
- Inventory Records
- Operations Planning
- Financial Tracking
- Purchasing Management
- Company Inventory Oversight
- Strong Communication
- Problem Solving Skills
- Strong Technical Knowledge
Hobbies and Interests
- Socializing
- Reading
- Netball/Athletics
Timeline
Food and Beverage Attendant
Delaware North
10.2024 - Current
ASSISTANT WAREHOUSE MANAGER
Tappoo Group Of Companies
10.2022 - Current
ADMINISTRATION OFFICER AND STOCK CONTROLLER
Tappoo Group Of Companies
09.2017 - 10.2022
ADMINISTRATION ASSISTANT
National Hire
03.2017 - 08.2017
BASIC COMPUTERS - AT BEGINNERS LEVEL
Fiji National University, Namaka Campus
BASIC COMPUTERS - AT INTERMEDIATE LEVEL
Fiji National University, Namaka Campus
BASIC COMPUTERS - AT ADVANCED LEVEL
Fiji National University, Namaka Campus
Certificate - EFFECTIVE AND EFFICIENT MANAGEMENT OF INVENTORY
University of South Pacific
Certificate Of Early Childhood -
New Zealand Management Academies
Similar Profiles
Dillon RobinsonDillon Robinson
Chef at Delaware NorthChef at Delaware North
Kathryn NelsonKathryn Nelson
Line Cook/Coffee Barista at Delaware NorthLine Cook/Coffee Barista at Delaware North
Liam PytlakLiam Pytlak
Volunteer at Delaware NorthVolunteer at Delaware North