Suman Mothey
Summary
Dynamic and customer-focused professional with a proven track record at The Annapurna Hotel and Lodge, excelling in enhancing guest satisfaction through strong multitasking and impeccable cleanliness. Adept at ensuring order accuracy and fostering a welcoming atmosphere, I bring a blend of salesmanship and a commitment to maintaining high standards in service delivery.
Overview
2
2
years of professional experience
Work History
Food Waiter
The Annapurna Hotel and Lodge
02.2024 - 07.2024
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Communicated with kitchen staff to enable accurate food preparation.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Front Desk Receptionist
Bhatbhateni Supermarket
01.2023 - 10.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled appointments and meetings efficiently.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
Commercial Cleaner
Everest Cleaning Service LTD
03.2022 - 12.2022
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Kept building entryway glass clean and polished for professional presentation.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained floor cleaning and waxing equipment.
Education
Diploma Of Business Accounting - Business Accountancy
Toi Ohomai Institute of Technology
Tauranga Skills
- Strong multitasking
- Customer service focus
- Cleanliness
- Professional appearance
- Table setting
- Order accuracy
- Salesmanship
- Customer service
Timeline
Food Waiter
The Annapurna Hotel and Lodge
02.2024 - 07.2024
Front Desk Receptionist
Bhatbhateni Supermarket
01.2023 - 10.2023
Commercial Cleaner
Everest Cleaning Service LTD
03.2022 - 12.2022
Diploma Of Business Accounting - Business Accountancy
Toi Ohomai Institute of Technology
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