Suman Neupane
Student
Tauranga, Gate Pa,11B Neil Place,BOP
Summary
A well-presented and hardworking colleague who takes pride in work and is dedicated to making sure everything looks good and shining towards their work. I am a reliable team player who is more able to work in commercial premises, offices, as well as areas open to the public. Having knowledge of computer hardware and computer application as well as working in a cleaning company called crest cleaning, I am looking for a career that is both challenging and rewards in my life.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Cleaning Specialist
Hardeep Singh
Tauranga, Bay Of Plenty
09.2019 - Current
- Created plans and communicated deadlines to ensure projects were completed on time.
- Providing an excellent level of customer service to members of the public by being polite and courteous always.
- Maintained energy and enthusiasm in fast-paced environment.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Customer Service
Gurdeep Singh
Tauranga, BOP
11.2020 - 03.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls.
Education
High School Diploma -
Kalika Higher Secondary School
Butwal,Nepal 08.2016 - 08.2018
Diploma of Web Development And Design(level-5) - Computer Programming
Toi Ohomai Institute of Technology
Poike, BOP 08.2019 - 07.2020
Diploma of Software Development(Level-6) - Computer Programming
Toi Ohomai Institute of Technology
Poike, BOP 08.2020 - Current
Skills
Website development and design
Software
- Database-MySQL
- Internet browser-Firefox, Google Chrome, and Internet Explorer
- Programming language-HTML,CSS,Javascript,PHP,C#
- Word processor-Microsoft Word
- Presentation-PowerPoint
Languages
Nepalese
English
Hindi
Interest
- Driving
- Playing game
- Watching movies
Certificate
- NZ Diploma in WEB Development and Design-Tauranga,NZ,-2020,September
- Computer Application training -Canon Higher Secondary school,Nepal-2015,June
- Website design and development training- HUB IT WorkGroup,Nepal,-2018,March
- Computer Hardware and Networking-Machhapuchchhre Computer,Nepal,-2015,january
References
MR.Paul Bullen
Status: Port of Security
Ph:0275463350
MR.Hardeep Singh
Status:Manager of Trevelyan's, franchises of cleaning
Ph:0211439084,0272613558
MR.Gurdeep Singh
Status: Manager of Loft 109 Backpacker
Ph:0272932352
Timeline
Customer Service
Gurdeep Singh
11.2020 - 03.2021
Diploma of Software Development(Level-6) - Computer Programming
Toi Ohomai Institute of Technology
08.2020 - Current
Cleaning Specialist
Hardeep Singh
09.2019 - Current
Diploma of Web Development And Design(level-5) - Computer Programming
Toi Ohomai Institute of Technology
08.2019 - 07.2020
High School Diploma -
Kalika Higher Secondary School
08.2016 - 08.2018
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