Summary
Overview
Work History
Education
Skills
Refferees
Nationality
Timeline
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SUMAYIA NAKAYENGA

SUMAYIA NAKAYENGA

15/17 Owens Place Mount Manganui

Summary

To Obtain a position in an upscale Organization where I can maximize and develope my potential and ability to work in an environment where in can implement my skills and deliver exceptional service empowered by my extensive knowledge of hospitality, Customer service, Sales and Health Care.

I am a self driven Individual with an outstanding knowledge in people management, Team player , Flexibility and Approachable

Overview

6
6
years of professional experience

Work History

SALES PERSONNEL

BATEEL INTERNATIONAL LLC
02.2021 - 02.2024
  • Assisted customers in the store, providing product knowledge and personalized recommendations based on customer preferences
  • Upsold additional products and services, increasing sales and exceeding individual sales targets
  • Processed sales transactions, returns, and exchanges, ensuring accuracy in the POS system
  • Maintained product displays, organized store shelves, and ensured a visually appealing and welcoming environment for customers
  • Taking orders and processing payments
  • Participated in store events and promotions, contributing to increased foot traffic and sales volume

HEALTHCARE ASSISTANT

DR STEX HEALTHCARE CLINIC
01.2023 - 01.2024
  • Provided direct care to patients, including assistance with daily activities such as bathing, dressing, and grooming
  • Monitored patients' vital signs, recorded health information, and reported any changes to the medical team
  • Assisted in the administration of medications as directed by nursing staff
  • Supported patients with mobility issues, using proper techniques and equipment to ensure safety and comfort
  • Ensured patient records were updated accurately and maintained confidentiality at all times
  • Worked closely with a multidisciplinary team to plan and deliver personalized care plans
  • Provided emotional support to patients and their families, creating a comforting and supportive environment

Senior Sales Executive

Alshaya Group, H&M Retail Store
07.2018 - 05.2020
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
  • Exceeded sales targets by effectively managing a diverse portfolio of products and services.
  • Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.

Education

Diploma in Certified Nursing Assistant -

Filipino Institute
Dubai

U.A.C.E -

Kampala Secondary School
Kampala

U.C.E -

Kampala Secondary School
Kampala

Skills

  • Teamwork
  • Conflict resolution
  • Operational efficiency
  • Budgeting and cost control
  • Customer service excellence
  • Food safety
  • Communication skills
  • Problem solving
  • Patience and empathy
  • Work ethic and integrity
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Infection risk assessment
  • Sterilization techniques

Refferees

Available upon Request

Nationality

Uganda

Timeline

HEALTHCARE ASSISTANT

DR STEX HEALTHCARE CLINIC
01.2023 - 01.2024

SALES PERSONNEL

BATEEL INTERNATIONAL LLC
02.2021 - 02.2024

Senior Sales Executive

Alshaya Group, H&M Retail Store
07.2018 - 05.2020

Diploma in Certified Nursing Assistant -

Filipino Institute

U.A.C.E -

Kampala Secondary School

U.C.E -

Kampala Secondary School

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SUMAYIA NAKAYENGA