Sumeet Sardul Singh
Auckland,AUK
Summary
Professional background highlights a commitment to delivering quality customer service through effective communication and organizational skills. Achievements include successful training of new employees on company policies, ensuring adherence to standards while enhancing team performance. Aiming to leverage experience in employee development and customer interaction to contribute positively within a customer service role. Focused on utilizing skills in refund handling and money management to support operational goals.
Overview
7
7
years of professional experience
Work History
KFC Supervisor
Kfc
Sylvia Park, Auckland
09.2020 - Current
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Collaborated with other departments to coordinate workflow processes between teams.
- Trained new employees on company policies and procedures.
Staff Member
Woolworths
Birkenhead
03.2019 - 08.2020
- Maintained a clean and organized work area throughout shift.
- Built and maintained working relationships with peers and upper management.
Security Guard
Armorguard
Wiri
08.2018 - 01.2019
- Maintained order during special events such as concerts and conferences.
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
Education
Software Engineering Level 6 - Computer Science
ATC Vision College
East Tamaki 03-2019
Web Design & Development Level 5 - Computer Science
ATC Vision College
East Tamaki 06-2018
Skills
- Employee training
- Team collaboration
- Customer service
- Communication skills
- Multitasking and organization
- Refund handling
- Money handling
- Upselling techniques
Languages
English,hindi
First Language
Affiliations
- Swimming
- Kickboxing/muay thai
- Drawing
- Waterpolo
Timeline
KFC Supervisor
Kfc
09.2020 - Current
Staff Member
Woolworths
03.2019 - 08.2020
Security Guard
Armorguard
08.2018 - 01.2019
Software Engineering Level 6 - Computer Science
ATC Vision College
Web Design & Development Level 5 - Computer Science
ATC Vision College