Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Accomplishments
Timeline
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Sumin Gurung

60 Morrow Ave, St.Andrews,WKO

Summary

Dynamic café manager specializing in coffee service and inventory management, refined at Kopi Cafe. Demonstrated success in staff training and adherence to health regulations, cultivating a motivated team. Skilled in elevating customer experiences through impactful communication and innovative menu development, driving operational excellence and satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cafe Manager /Lead Barista

Kopi Cafe
Hamilton CBD, Hamilton
01.2021 - Current
  • Processed cash, credit card, and personal check payments using cash register.
  • Maintained comprehensive records of inventory, sales, customers, and orders.
  • Engaged customers in discussions about menu items and preparation methods.
  • Ordered supplies timely and within budget to support daily operations.
  • Conducted regular maintenance checks on equipment to ensure operational safety.
  • Gathered guest feedback on food quality and addressed concerns promptly.
  • Ensured compliance with health regulations through cleanliness in work areas.
  • Recruited, trained, and evaluated cafe staff to optimize performance.

Café Assistant

Café Fusion
09.2019 - Current
  • Company Overview: NZMA
  • Customer Service
  • Food prep
  • Barista
  • Front of house and Back of house duties
  • NZMA

Barista

Koko Café
Hamilton, Hamilton
10.2019 - 01.2021
  • Managed inventories to maintain optimal supply levels and minimize waste.
  • Trained new employees on operational procedures to enhance team efficiency.
  • Maintained cleanliness, organization, and sanitation of food and beverage products.
  • Received and accurately processed customer payments.

Barista

The Himalayan Java Coffee
Pokhara, Nepal
07.2018 - 07.2019
  • Company Overview: Pokhara, Nepal
  • Front of house duties
  • Barista
  • Pokhara, Nepal

Education

NZMA Diploma - Applied Hospitality Management Level 5 & 6

NZMA
Hamilton
03-2021

Skills

  • Coffee and café service expertise
  • Inventory management
  • Point of sale systems
  • Employee training
  • Health regulations compliance
  • Equipment maintenance
  • Team building
  • Menu development
  • Barista skills
  • Food safety standards
  • Staff management
  • Adaptability to work styles
  • Effective communication
  • Self-motivation
  • Team collaboration

References

Available on Request

Certification

  • LCQ

Languages

English
Professional
Nepali
Professional
Hindi
Professional

Accomplishments

  • 2020 NZMA Values Award holder
  • 2023 7th latte artist in New Zealand
  • 2024 Demi Urgos Latte art throwdown champion

Timeline

Cafe Manager /Lead Barista

Kopi Cafe
01.2021 - Current

Barista

Koko Café
10.2019 - 01.2021

Café Assistant

Café Fusion
09.2019 - Current

Barista

The Himalayan Java Coffee
07.2018 - 07.2019

NZMA Diploma - Applied Hospitality Management Level 5 & 6

NZMA

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Sumin Gurung