Sumi SUBRAMANI
Senior Business Analyst (Product Owner)
Mt Eden
Work Preference
Summary
Experienced Agile Senior Business Analyst with over 12 years in the Public Sector, Aerospace & Defence, Manufacturing, and Dairy industries. I specialize in successfully implementing medium to large-scale projects, including Infrastructure Asset Management, Project Management, Financial Systems, Community Development, and Data & Analytics initiatives across Australia and New Zealand. I have led as a Senior Business Analyst in the Public Sector (Utilities) Strategic Transformation Project, demonstrating proficiency in stakeholder management, requirements analysis, test strategy formulation, data transformation & migration, coaching, workshop facilitation, and business process re-engineering. Certified in PRINCE2 and Scrum Master, I excel in delivering value within Scrum teams through effective collaboration and facilitation of Scrum ceremonies such as sprint planning, daily standups, retrospectives, increment refinement, and Big Room Planning.
Overview
20
20
years of professional experience
Work History
Senior Business Analyst/ Scrum Master (Contract)
Fonterra Co-operative Group Limited
11.2021 - Current
- Facilitate Agile ceremonies for three cross-functional teams, including daily standups, sprint planning, retrospectives, and sprint refinement.
- Lead Scrum of Scrums meetings to synchronize activities and resolve dependencies across teams.
- Proactively identify and remove impediments to ensure continuous flow and efficiency of development processes.
- Track team metrics and key performance indicators to optimize team performance and delivery outcomes.
- Manage relationships with stakeholder engagement managers and prioritize requirements based on business needs.
- Conduct requirements analysis and drive use case discovery activities to align project objectives with stakeholder expectations.
- Conduit between technical and functional teams
Senior Business Analyst (Contract)
New Zealand Health Partnership
03.2021 - 11.2021
- Health System Catalogue – This project involved creating a centralized catalogue or repository for medical devices used within the District Health Boards. It standardized information, ensuring regulatory compliance, and facilitated efficient procurement and management of medical devices across health facilities.
- Spend Data Repository – the project involved developing a centralized platform to gather, analyze, and report on spend data across New Zealand's District Health Boards (DHBs). The platform enabled stakeholders to track spending patterns, identify cost-saving opportunities, and ensure transparency and accountability in financial management.
Senior Business Analyst (Consultant)
Infor Global Solution
01.2018 - 01.2021
- Watercare STP (Strategic Transformation Program) – this project focused on implementation of ERP LN (Enterprise Resource Planning, version LN) solution. The scope included project management and procurement functionalities, implemented in a multi-tenant cloud environment. The project aimed to streamline operations, enhanced project oversight, and optimized procurement processes within Watercare.
- Queensland Urban Utilities (Modernization Project) - this project focused on modernizing Queensland Urban Utilities' infrastructure asset management using Infor Public Sector (IPS) solutions. It included implementing capabilities for managing infrastructure assets and Customer Data Records (CDR) within a multi-tenant cloud environment. The goal of the project was to improve asset lifecycle management, operational efficiency, and customer service through enhanced data management and analytics.
- City of Greater Geelong – This project focused on implementation of Infor Public Sector (IPS) Inventory Management for the City of Greater Geelong. It aimed to optimize inventory management processes, streamline procurement, and ensure accurate tracking and control of inventory items.
Senior Business Analyst (Contract)
Airwork Holdings Ltd
09.2014 - 01.2018
- Lead Business Analyst for ERP system implementation, specializing in Infor CloudSuite Financials and Infor Business Analytics & Reporting tools, on-premises system to Cloud Suite.
- Designed and executed highly successful data migration strategies, achieving a flawless migration of financial systems transactional data for Cloud ERP implementation.
- Developed a robust system solution for Fixed Assets (aircraft type) migration, ensuring futureproofing of business processes across different methods of Accounting and Tax depreciation.
- Business Analytics and consolidation strategies through Infor’s ION integration, enhancing data integration and reporting capabilities across the organization.
Senior Business Analyst (Contract)
Auckland Council
01.2013 - 08.2014
- As part of Financial Systems and Processes team, we were continuously focused on delivering efficient systems for the wider Council business units, this involved development of custom in-house applications. Most of these mini projects were delivered using Agile methodology.
- Developed a singular repository of property valuations and sales data (District Valuation Roll database) in SQL server 2008 with SAP BO presentation (reporting) layer. It included statistical reporting for the Office of the Valuer General. Developed robust data model to ensure data quality issues are handled appropriately.
- Valuation business model – developed an enhanced valuations low risk and cost-effective business model for Auckland Council’s Accounting shared services division. This project entailed in-house system capability of Property Valuation calculation of high value and high-risk Auckland region properties.
Business Analyst
Infor Global Solutions
11.2005 - 12.2012
- Lead Business Analyst for the implementation of Web based customer self-service portal (Watercare Services Ltd)
- Co-designed and Implemented Meter Reading, Asset Management, Water Billing and Receipting solution (Watercare Services Ltd)
- Test strategizing planning, unit testing and release management.
- Asset Management system data mapping, systems consolidation, and implementation.
- Business and System/s process Gap Analysis and process re-engineering (Metrowater)
- Business Analyst for systems split (Manukau Water)
Education
Bachelor of Arts - Information Systems and Accounting
University of the South Pacific
Certified Scrum Master - undefined
Certified Agile Professional - undefined
PRINCE2 Certified - undefined
CBAP (Certified Business Analysis Professionals) - undefined
03.2026
Skills
- Business Analysis
- Business Process Improvement & re-engineering
- Requirements Analysis
- Stakeholder Management
- Software Development Life Cycle (SDLC)
- Software Testing
- Agile Delivery framework
- Coaching
- Facilitation
- Team development
- Data mapping
- Data transformation
- Data migration
Previous Experience
- Senior Business Analyst (Contract), New Zealand Health Partnership, 2021-03-01, 2021-11-01, Health System Catalogue, This project involved creating a centralized catalogue or repository for medical devices used within the District Health Boards. It standardized information, ensuring regulatory compliance, and facilitated efficient procurement and management of medical devices across health facilities., Spend Data Repository, The project involved developing a centralized platform to gather, analyze, and report on spend data across New Zealand's District Health Boards (DHBs). The platform enabled stakeholders to track spending patterns, identify cost-saving opportunities, and ensure transparency and accountability in financial management.
- Senior Business Analyst (Consultant), Infor Global Solution, 2018-01-01, 2021-01-01, Watercare STP (Strategic Transformation Program), This project focused on implementation of ERP LN (Enterprise Resource Planning, version LN) solution. The scope included project management and procurement functionalities, implemented in a multi-tenant cloud environment. The project aimed to streamline operations, enhance project oversight, and optimize procurement processes within Watercare., Queensland Urban Utilities (Modernization Project), This project focused on modernizing Queensland Urban Utilities' infrastructure asset management using Infor Public Sector (IPS) solutions. It included implementing capabilities for managing infrastructure assets and Customer Data Records (CDR) within a multi-tenant cloud environment. The goal of the project was to improve asset lifecycle management, operational efficiency, and customer service through enhanced data management and analytics., City of Greater Geelong, This project focused on implementation of Infor Public Sector (IPS) Inventory Management for the City of Greater Geelong. It aimed to optimize inventory management processes, streamline procurement, and ensure accurate tracking and control of inventory items.
- Senior Business Analyst (Contract), Airwork Holdings Ltd, 2014-09-01, 2018-01-01, Lead Business Analyst for ERP system implementation, specializing in Infor CloudSuite Financials and Infor Business Analytics & Reporting tools, on-premises system to Cloud Suite., Designed and executed highly successful data migration strategies, achieving a flawless migration of financial systems transactional data for Cloud ERP implementation., Developed a robust system solution for Fixed Assets (aircraft type) migration, ensuring futureproofing of business processes across different methods of Accounting and Tax depreciation., Business Analytics and consolidation strategies through Infor’s ION integration, enhancing data integration and reporting capabilities across the organization.
- Senior Business Analyst (Contract), Auckland Council, 2013-01-01, 2014-08-01, As part of Financial Systems and Processes team, we were continuously focused on delivering efficient systems for the wider Council business units, this involved development of custom in-house applications. Most of these mini projects were delivered using Agile methodology., Developed a singular repository of property valuations and sales data (District Valuation Roll database) in SQL server 2008 with SAP BO presentation (reporting) layer. It included statistical reporting for the Office of the Valuer General. Developed robust data model to ensure data quality issues are handled appropriately., Valuation business model – developed an enhanced valuations low risk and cost-effective business model for Auckland Council’s Accounting shared services division. This project entailed in-house system capability of Property Valuation calculation of high value and high-risk Auckland region properties.
- Business Analyst, Infor Global Solutions, 2005-11-01, 2012-12-01, Web based customer self-service portal (Watercare Services Ltd), Lead Business Analyst for the implementation of Web based customer self-service portal., Meter Reading, Asset Management, Water Billing and Receipting solution (Watercare Services Ltd), Co-designed and Implemented Meter Reading, Asset Management, Water Billing and Receipting solution., Asset Management system data mapping, systems consolidation, and implementation, Test strategizing planning, unit testing and release management., Business and System/s process Gap Analysis and process re-engineering (Metrowater), Business and System/s process Gap Analysis and process re-engineering., Business Analyst for systems split (Manukau Water), Business Analyst for systems split.
Current Role
Senior Business Analyst/ Scrum Master (Contract), Fonterra Co-operative Group Limited, 2021-11-01, current, Facilitate Agile ceremonies for three cross-functional teams, including daily standups, sprint planning, retrospectives, and sprint refinement., Lead Scrum of Scrums meetings to synchronize activities and resolve dependencies across teams., Proactively identify and remove impediments to ensure continuous flow and efficiency of development processes., Track team metrics and key performance indicators to optimize team performance and delivery outcomes., Manage relationships with stakeholder engagement managers and prioritize requirements based on business needs., Conduct requirements analysis and drive use case discovery activities to align project objectives with stakeholder expectations., Conduit between technical and functional teams.
Systems Platform
- Infor Systems: LN, BI, Infor Reporting, d/EPM, IPS (Infor Public Sector - Asset Management, CDR, Inventory Management), Infor ION, Infor Birst/ Data Lake, Infor Operating Services
- Accenture P360 /MDM
- Oracle ERP
- IPS Hansen v7 - Water and Land Rates Billing, Asset, Customer Services and CDR Modules
- Infor Pathway - Names and Address Register, Property, Valuations, Rates Accounting (inc. Accounts Receivable) and Applications Modules
- SAP Business Objects BI Web Intelligence
- Visio
- BPNM 2.0
- Azure Dev Ops
- Jira and Confluence
Timeline
Senior Business Analyst/ Scrum Master (Contract)
Fonterra Co-operative Group Limited
11.2021 - Current
Senior Business Analyst (Contract)
New Zealand Health Partnership
03.2021 - 11.2021
Senior Business Analyst (Consultant)
Infor Global Solution
01.2018 - 01.2021
Senior Business Analyst (Contract)
Airwork Holdings Ltd
09.2014 - 01.2018
Senior Business Analyst (Contract)
Auckland Council
01.2013 - 08.2014
Business Analyst
Infor Global Solutions
11.2005 - 12.2012
Bachelor of Arts - Information Systems and Accounting
University of the South Pacific