Sumit Prakash
Christchurch
Summary
Enthusiastic, motivated, and reliable professional seeking a secure full-time position with a company that values reliability and hard work. Experienced in working under tight deadlines and adept at prioritizing daily tasks. Passionate about meeting and serving new people, finding great joy in leaving a smile on their face. Skilled in building connections with customers to ensure their utmost satisfaction. Continuously enhancing knowledge of health and safety practices in the workplace. Open to exploring new opportunities that may arise.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Branch Manager
Kaans Catering Supplies Limited
05.2017 - Current
- Maintained and provided safe work enviroment
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Trained employees on proper procedures and strategies to improve productivity.
- Ensure that employees know what to in an emergency
- Completed bi-weekly payroll for 11 employees.
- Performed monthly compliance checks.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Maintained branch files for major accounts, investments and employees.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- MPI Accredited Person (Responsible for inspecting Overseas Containers).
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Inventory Control (Purchasing all stock required for customer).
- Responsible for warehouse health and safety.
- Responsible for building warrant of fitness monthly.
- Responsible for Pest Control for MPI purpose.
- Recording temperature of fresh and chill goods.
- Organizing and prepared pick-ups manifest for out of Christchurch Freight.
- Dispatching daily deliveries for drivers.
- Finalizing customer orders.
- Receiving inwards goods from suppliers.
- Operated moving truck safely to deliver items to destination without nicks or scratches (class 1 light trucks)
- Operating Forklifts (OSH) and other Material Handling Equipment.
- Picking and processing orders for client's goods.
- Completing all task accurately in a timely manner.
- Correct stock control and recording of any damages.
- Stock Replenishment.
- Responsible for building maintenance and repairs.
- Responsible for truck repairs, registrations and COF.
- Warehouse security and safety.
- Devanning overseas containers.
- Maintained clean, orderly work environment free of hazards.
- Maintained friendly and professional customer interactions
- Assessed employee performance and developed improvement plans
- Other warehouse duties.
Warehouse Supervisor
Kaans Catering Supplies Limited
09.2014 - 05.2017
- Supervised warehouse operations by managing employees during shifts.
- Managed and motivated employees to be productive and engaged in work.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Maintained clean, orderly work environment free of hazards.
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Processed damaged goods and completed wasted inventory paperwork.
- Traced item history to determine reason for discrepancies between inventory and stock control records.
- Recording temperature of fresh and chill goods.
- Organizing daily deliveries for drivers.
- Compiled training materials for new employees and tracked skill development.
- Maintained control of cycle counts, physical inventory and discrepancy research.
- Operated moving truck safely to deliver items to destination without nicks or scratches (class 1 light trucks)
- Operating Forklifts (OSH) and other Material Handling Equipment.
- Picking and processing orders for client's goods.
- Completing all task accurately in a timely manner.
- Correct stock control and recording of any damages
- Warehouse security and safety.
- Devanning overseas containers.
- Stock Replenishment.
- Completing process of Inwards Goods.
- Other warehouse duties
Warehouse Store Person
Move Logistics Limited
02.2012 - 08.2014
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Completed cycle counts and monthly inventory.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Training new staff members (pick packing, forklift operations, handling of RF scanners).
- Operating Forklifts, Reach Trucks and other Material Handling Equipment.
- Maintained clean, orderly work environment free of hazards.
- Picked stock according to order sheets and prepared for transport.
- Completing all task accurately in timely manner.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Correct stock control and recording of any damages.
- Warehouse security and safety.
- Devanning and loading out containers.
- Stocktaking and cycle counting as required.
- Other warehouse duties.
Warehouse Store Person
Christchurch District Health Board
06.2010 - 02.2012
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Completed cycle counts and monthly inventory.
- Skilled at working independently and collaboratively in a team environment.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Picked stock according to order sheets and prepared for transport.
- Stock replenishment
- Printed labels, packaged boxes, and loaded into outbound deliveries.
- Other warehouse duties.
Customer Service Representative
Go Rentals Limited
11.2008 - 06.2010
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Tracked customer service cases and updated service software with customer information.
- Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
- Managed multiple tasks in high-volume environment.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Test drove vehicles and reported identified issues to management.
- Organized vehicles for COF, Registrations & Service
- Maintained records of cleaning activities.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Responded to customer requests for products, services, and company information.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Utilized high-pressure washers to clean vehicles and equipment.
- Checked and replaced windshield wipers on vehicles and equipment.
- Polished windows and mirrors of vehicles and equipment.
- General duties as required at the branch
Warehouse Store Person
Foodstuffs South Island
04.2006 - 10.2008
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Attached identification labels to finished packaged items for shipment.
- Operated forklift in compliance with OSH guidelines and organizational policies.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
Farm Hand
Family Farm
07.2005 - 03.2006
- Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
- Performed regular maintenance to keep farm equipment in safe working order.
- Fed and watered up to 200 chickens, ducks and other poultry species daily.
- Examined animals for signs of sickness and overall herd health.
- Carried out daily farm tasks such as feeding animals, and cleaning pens to ensure animal health and welfare.
- Picked up foods for chickens and ducks from various locations in Christchurch.
- Drove a four-wheel drive vehicle with trailer to pick up food & supplies required.
Sales & Purchasing Clerk
Pleass Global Limited
06.2003 - 06.2005
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Stock replenishment and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained complete documentation and records of all purchasing activities.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Tracked and monitored incoming transportation weight and volume forecast data for accuracy.
- Maintained customer bond and power of attorney records in case of emergencies.
- Coordinated with shipping and transport companies on behalf of clients.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Produced high-quality communications for internal and external use.
- Purchased and maintained office supplies.
- Coordinated travel arrangements for staff members.
Education
Certificate In Computing
Fiji Institute of Technology
Fiji Islands04.2003
Skills
- Full Class 1 License
- Endorsement - F, P and DG
- Class 2 learner License
- OSH Certificate (Reach truck experience)
- Key Performance Indicators (KPI)
- Branch Operations Management
- Excellent Communication Skills
- Excellent Work Ethic
- Risk Management Expertise
- Verbal Communication
- Conflict Resolution
- Client Relationship Management
- Attention to Detail
- Strong Interpersonal Skills
- Operations Management
- Excellent Time Management Skills
- High Personal Hygiene
- Punctual & Reliable
- Honest and Trustworthy
- Regulatory Compliance
- New Staff Training and Induction
- Inventory Management
- Verbal and Written Communication
- Team Leadership
- File Management
- Warehouse Coordination and Support
- Occupational Health and Safety
- Exceptional Time Management Skills
- Product Inspection
- Problem-Solving Skills
- SAP Understanding
- Customer Service
- Process Monitoring
- Inventory Assessments
- Logical thinking & team Player
- Physically and mentally fit
- Sense of humour & friendly attitude
Accomplishments
- Repeatedly received recognition from superiors for excellence in service.
- Supervised team of 11 staff members.
- Got promoted at most of the jobs I did previously.
- Managing a football club for the last 8 years
- A well known member of the Fijian Indian Community in Christchurch
- Well known Sound Engineer (DJ) for the Fijian Indian Community.
- A happily married husband and father of my two kids.
- Increased parents' and friends happiness by taking on additional chores and relieving burdens.
Languages
English
Native or Bilingual
Hindi
Full Professional
Additional Information
I have a great interest in cooking and playing football. I keep myself fit and train regularly. I have been married since the last 18 years and have a happy married life. I have a son 18 years old and a daughter who is 8 years old. I have my own transport and also own a house as well.
I have a friendly and positive attitude and I get along with all sorts of personality. I am originally from Fiji and came through a lot of struggles in my life that has given me a very great experience. I am open for conversations and flexible with any great opportunities that comes along my career.
Certification
Transitional Facility Operator
MPI Accredited Person
Forklift Operations OSH Certificate
Health and Safety Certificate
First Aid Level 1
Dangerous Goods License
F & P Endorsement
Award in Great Customer Experience Level 3 (ATTTO- 2010) Workplace Improvement Training Rotary Youth Leadership Award Duke of Edinburgh – In Camp Training
Referees
Neville Kennedy
Operations Manager
Kaans Catering Supplies Dunedin
021486438
Julian Lee
Branch Manager
Kaans Catering Supplies Christchurch(2006 till 2017)
Mobile: 0274777262
Dwain Lafeta
Operations Manager
Move Logistics
Mobile: 0274688536
Sandy Inglis
Stores Supervisor
Christchurch District Health Board
Mobile 0274344447
Timeline
Branch Manager
Kaans Catering Supplies Limited
05.2017 - Current
Warehouse Supervisor
Kaans Catering Supplies Limited
09.2014 - 05.2017
Warehouse Store Person
Move Logistics Limited
02.2012 - 08.2014
Warehouse Store Person
Christchurch District Health Board
06.2010 - 02.2012
Customer Service Representative
Go Rentals Limited
11.2008 - 06.2010
Warehouse Store Person
Foodstuffs South Island
04.2006 - 10.2008
Farm Hand
Family Farm
07.2005 - 03.2006
Sales & Purchasing Clerk
Pleass Global Limited
06.2003 - 06.2005
Transitional Facility Operator
MPI Accredited Person
Forklift Operations OSH Certificate
Health and Safety Certificate
First Aid Level 1
Dangerous Goods License
F & P Endorsement
Award in Great Customer Experience Level 3 (ATTTO- 2010) Workplace Improvement Training Rotary Youth Leadership Award Duke of Edinburgh – In Camp Training
Certificate In Computing
Fiji Institute of Technology
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