Sumita Rana
Queenstown,New Zealand
Summary
Dedicated Education Professional with a PhD in Botany and extensive experience in tertiary education teaching. Delivered impactful undergraduate and postgraduate lectures while managing examinations and academic documentation with a focus on accuracy and confidentiality. Currently pursuing opportunities in education, academic administration, and student support roles.
Overview
10
10
years of post-secondary education
7
7
years of professional experience
Work History
Customer Service Representative
Night and day
Queenstown / Otago, New Zealand
10.2025 - Current
- Guided customers through inquiries and provided accurate product information to facilitate informed decisions.
- Resolved customer complaints using effective problem-solving techniques.
- Delivered customer service and administrative support to enhance customer satisfaction.
- Managed customer enquiries and maintained accurate records.
- Collaborated with team members to achieve common goals.
- Partnered with team members to streamline service delivery processes and enhance overall efficiency.
Lecturer – Botany
Government Degree College KATHUA (G.D.C)
Jammu, India
09.2023 - 11.2023
- Worked as Lecturer on academic arrangement in the Department of Botany from 04-09-2023 to 30-11-2023.
- Delivered engaging lectures for undergraduate Botany courses, fostering student understanding and interest in the subject.
- Developed teaching materials and facilitated student learning through targeted support and interactive activities.
- Conducted practical sessions and evaluated student performance through assessments, enhancing hands-on learning experiences.
Assistant Professor (Guest Faculty) – Botany
Central University of Jammu
Jammu, India
03.2023 - 08.2023
- Worked as Guest Faculty in the Department of Botany from 01-03-2023 to 30-08-2023.
- Delivered engaging lectures and facilitated learning for undergraduate and postgraduate students.
- Provided academic guidance and clarified subject concepts for students, enhancing their understanding and performance.
- Contributed to assessments and collaborated in departmental academic initiatives to support educational goals.
Assistant Professor (Academic Arrangement) – Botany
G.G.M. Science College
Jammu, India
10.2021 - 05.2022
- Served as Assistant Professor on academic arrangement during the 2021-2022 academic year.
- Delivered engaging Botany lectures and hands-on laboratory practicals, enhancing student understanding.
- Evaluated student assignments and examinations, providing constructive feedback to foster academic growth.
- Supported curriculum delivery and academic administration, ensuring alignment with educational standards.
Lecturer – Botany
G.G.M. Science College
Jammu, India
04.2021 - 06.2021
- Delivered lectures on academic topics at the institution.
- Delivered engaging lectures and hands-on practical classes in Botany, fostering student understanding and interest in the subject.
- Supported students in their academic activities and assessments, enhancing their learning experience and academic performance.
Lecturer – Botany
Government Degree College (G.D.C) kathua
Jammu, India
03.2020 - 06.2020
- Delivered lectures on academic subjects to students on academic arrangement from 04-03-2020 to 30-06-2020.
- Delivered engaging classroom instruction and supported student academic success.
- Facilitated academic assessments and contributed to departmental initiatives.
Lecturer – Botany
G.G.M. Science College
Jammu, India
02.2020 - 03.2020
- Delivered lectures on course material on academic arrangement from 04-02-2020 to 03-03-2020.
- Delivered engaging Botany lectures, fostering student understanding and enthusiasm for the subject.
- Delivered engaging lectures on plant biology and ecological principles to diverse student groups.
- Developed course materials, including syllabi and assignments, tailored to curriculum standards.
- Facilitated laboratory sessions, guiding students in practical botany experiments and techniques.
Lecturer – Botany
Government Degree College (G.D.C)
Ramban, India
09.2019 - 12.2019
- Taught botany courses at university level.
- Conducted undergraduate teaching and practical sessions, enhancing student understanding and application of botany concepts.
- Provided academic guidance to students, fostering their academic growth and confidence in the subject.
Lecturer – Botany
Government Degree College (G.D.C)
Bhaderwah, India
03.2019 - 06.2019
- Worked as Lecturer in Botany from 26-03-2019 to 30-06-2019.
- Delivered engaging lectures and practical demonstrations to enhance student understanding of botanical concepts.
- Supported students in coursework and assessments to facilitate academic success.
Education
Ph.D. - Botany
G.B. Pant University of Agriculture & Technology (GBPUAT)
Pantnagar, Uttarakhand 01.2014 - 04.2019
Master of Science - Botany
D.S.B. CAMPUS, Kumaun University
Nainital, Uttarakhand, India 08.2011 - 05.2013
Bachelor of Science - Biological Sciences
University of Jammu
Jammu And Kashmir , Jammu 03.2008 - 05.2011
Skills
- Customer management
- Data entry
- Record management
- Administrative support
- Microsoft Office proficiency
- Report writing
- Service improvement
- Team collaboration
- Task management
- Product knowledge
- Effective communication
- Interpersonal communication
- Written communication
- Team collaboration and organization
- Problem-solving
- Problem-solving
- Team collaboration and organization
Work Rights
New Zealand Open Work Visa - Eligible to work in New Zealand without restrictions.
Research Experience And Publications
New Zealand Open Work Visa - Eligible to work in New Zealand without restrictions.
Examination Supervision Experience
New Zealand Open Work Visa - Eligible to work in New Zealand without restrictions.
Timeline
Customer Service Representative
Night and day
10.2025 - Current
Lecturer – Botany
Government Degree College KATHUA (G.D.C)
09.2023 - 11.2023
Assistant Professor (Guest Faculty) – Botany
Central University of Jammu
03.2023 - 08.2023
Assistant Professor (Academic Arrangement) – Botany
G.G.M. Science College
10.2021 - 05.2022
Lecturer – Botany
G.G.M. Science College
04.2021 - 06.2021
Lecturer – Botany
Government Degree College (G.D.C) kathua
03.2020 - 06.2020
Lecturer – Botany
G.G.M. Science College
02.2020 - 03.2020
Lecturer – Botany
Government Degree College (G.D.C)
09.2019 - 12.2019
Lecturer – Botany
Government Degree College (G.D.C)
03.2019 - 06.2019
Ph.D. - Botany
G.B. Pant University of Agriculture & Technology (GBPUAT)
01.2014 - 04.2019
Master of Science - Botany
D.S.B. CAMPUS, Kumaun University
08.2011 - 05.2013
Bachelor of Science - Biological Sciences
University of Jammu
03.2008 - 05.2011