Summer Burnell
Christchurch
Summary
Driven undergraduate student with interest in a health and/or law setting. Motivated to learning and developing skills in assisting families and children. Dedicated individual with a strong work ethic and love for new learning environments. Multiple years of customer service and strong skills of creating positive relationships with clients.
Overview
3
3
years of professional experience
Work History
Senior Part Time Retail Assisant
Cotton On Group
08.2022 - Current
- Interacted with customers proactively, identifying needs and offering suitable product recommendations and problem solving via in person and telephone
- Built customer loyalty and retention by delivering excellent shopping experiences
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies
- Processed transactions accurately, balancing cash registers at the end of each shift
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions
Waitress
Fox and Ferret
03.2021 - 06.2022
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service
- Used cash registers and credit card machines to cash out customers
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts
Education
Bachelor of Law -
University of Canterbury
12.2027
Bachelor of Arts - Psychology
University of Canterbury
12.2024
High School Diploma -
Marian College
12.2021
Skills
- Proficiency in Microsoft Office
- Microsoft Word to create and psychology and law reports
- Microsoft Excel for automating statistical calculations and graphs
- Microsoft PowerPoint to create psychology presentations
- Frequent use in Microsoft Outlook, OneDrive, OneNote and Microsoft Teams
- Strong in English speaking and writing
- Time Management
- Organization skills
- Telephone skills
- Customer/Client relations
Volunteering
Dementia Canterbury
I volunteer as a companion to clients with dementia once a week for 1-2 hours. My role for this is keeping clients company in many ways such as chatting, going for walks, going to cafes and anything else they want to do with our time together. I strive to improve my clients day and life by being there for them as well as the families who may need a break.
References
- Lia McCloskey,
Current Manager with Cotton on Group, 027 521 7610
- Nikita Bakker,
Current 2IC Manager with Cotton on Group, 027 859 5988
Timeline
Senior Part Time Retail Assisant
Cotton On Group
08.2022 - Current
Waitress
Fox and Ferret
03.2021 - 06.2022
Bachelor of Law -
University of Canterbury
Bachelor of Arts - Psychology
University of Canterbury
High School Diploma -
Marian College
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