Summer Duff
Hawkes Bay,Hastings
Summary
Dynamic and results-driven Cosmetic Tattoo Artist and Visual Merchandiser with a proven track record at Farmers, showcasing exceptional design skills and customer service. Excelled in creating custom PMU designs for individual clients and visually appealing retail spaces, significantly enhancing client satisfaction and sales. Expert in sanitation procedures and relationship building, with a strong commitment to professionalism and ethics. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 2 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Qualified Cosmetic Tattoo Technician
Self Employed
04.2021 - 03.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges, enabling quick mastery of necessary skills.
- Created custom PMU tattoo designs for customers, each client had eyebrows crafted for their own face shape and facial features.
- Utilized photographs and visions from customers to develop ideas, this helped the client to feel comfortable and prepared for the next step in the treatment process.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by encouraging open communication and enabling clients to freely talk about concerns or insecurities they may have had.
- Increased clientele base through consistent high-quality work and outstanding customer service.
- Performed clean, high-quality work at all times.
- Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
- Accepted and processed customer payments.
- Kept areas neat and clean and equipment sanitized.
- Streamlined appointment scheduling for improved efficiency, ensuring timely completion of tattoo projects.
- Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
- Grew client base by marketing services.
- Ensured compliance with state regulations regarding licensing, permitting, sanitation guidelines throughout all aspects of the business operation.
- Maintained schedule and kept appointment times.
- Adapted personal artistic style based on feedback from clients or peers to continue growing as an artist within the industry.
- Enhanced client satisfaction by providing exceptional custom tattoo designs tailored to individual preferences.
- Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
- Assisted in managing the studio's social media presence, showcasing completed tattoos and promoting upcoming events.
- Collaborated closely with clients during design revisions to ensure their vision was accurately captured before beginning the tattoo process.
- Demonstrated adaptability by working with various equipment types depending on the specific requirements of each project.
- Advocated for mental health awareness through art, participating in charity events and creating meaningful tattoo campaigns.
- Conducted aftercare sessions with clients to ensure proper healing and maintained integrity of tattoo designs.
- Customized tattoo aftercare packages for clients, enhancing their satisfaction and tattoo longevity.
- Educated clients on significance of tattoo placement and size, ensuring their choices were well-informed.
- Provided emotional support and companionship to clients.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Visual Merchandiser/Retail Worker
Farmers
09.2018 - 10.2019
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Monitored and replenished display inventory and restructured according to available stock.
- Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Evaluated store performance and made recommendations for changes to optimize sales.
- Enhanced store sales by creating visually appealing and strategically placed product displays.
- Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
- Utilized space effectively by designing versatile display units that could be easily adapted for different products and promotions.
- Collaborated with store management to plan and execute seasonally themed visual layouts, increasing customer dwell time.
- Proposed new ideas and concepts to enhance merchandise displays.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Education
High School Diploma -
Hastings Girl's High School
Hastings, NZ12.2017
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Written/Verbal Communication
- Equipment Maintenance
- Customer interaction
- Workload Management
- Safety Equipment
- Relationship Building
- Issue Resolution
- Document Preparation
- Customer rapport
- Hygiene and Sterilization
- Creativity and imagination
- Design skills
- Professionalism and Ethics
- Appointment Scheduling
- Sanitation Procedures
- Client consultation
- Aftercare advice
- Color theory knowledge
- Money Handling
- Sanitizing requirements
- Patience and Perseverance
- Portfolio Development
- Social Media Presence
- Problem-Solving
- Strong Work Ethic
- Teamwork and Collaboration
- Flexible Schedule
- Brand Promotion
- Product Knowledge
- Valid Driver's License
- Reliability
- Organizational Skills
- Active Listening
- Effective Communication
- Multitasking Abilities
- Problem-solving abilities
- Time Management
Certification
- Certified Brow Lamination Technician, Elysian Valentina - 2022
- Certified Eyelash Extension Technician, Elysian Valentina - 2022
- Certified Manual Eyebrow Cosmetic Tattooing Technician, Master Academy - 2021
Hobbies
- Sports
- Being Active (Gym,Walking, Hiking, Swimming)
- Love being outdoors
- Love travelling and experiencing new cultures
Languages
Maori
Limited Working
Timeline
Qualified Cosmetic Tattoo Technician
Self Employed
04.2021 - 03.2024
Visual Merchandiser/Retail Worker
Farmers
09.2018 - 10.2019
High School Diploma -
Hastings Girl's High School
Similar Profiles
Elizabeth U'PrichardElizabeth U'Prichard
Fulltime Home Educator at Self EmployedFulltime Home Educator at Self Employed
Robert AndersonRobert Anderson
Independent Contractor at Self employedIndependent Contractor at Self employed
Katelyn Dawn MarnochKatelyn Dawn Marnoch
Certified Professional Coach at Self EmployedCertified Professional Coach at Self Employed