Summer Fladgate

I was apart of a team where i operated on a few different boats and tours. The main one was being a guide on the 'swim with wild dolphins' tour and 'Swim with wild Sea Lions.' Where my role consisted of:

• Briefing customers on safety, running of the tour and especially safety around wild animals.
• Use underwater scooters to guide a chain of people through the water beside dolphins.
• Leading the snorkel tours, making sure everyone is safe in the water, providing assistance to anyone will limitations to swimming. Along with providing knowledge and identification of marine species in the water.
• Making sure nervous customers have their needs met with feeling safe and ensuring all customers have the best possible chance of seeing dolphins.
• Being on deck throughout the tour with any questions, prepping lunch and drinks and providing knowledge of marine life and surrounding areas.

Other boats that I worked on was the ferry and the glass bottom boat cruise.

On both boats my job was to tie ropes onto the jetty, securing the vessel to the skippers instructions. Load gangways for passengers to board the boat. Checking people on and off and filling out the log book. On the Glass bottom boat tour I would provide information about the bay, history, all the marine life and wildlife around the marine park.

During working at Perth Wildlife Encounters I also completed my ESS (Elemental of Safety Shipboard skillset) course to further my education and safety on boats.

Also completed First Aid training with Surf Life Saving WA which consisted of:

• Cardiopulmonary Resuscitation
• Advanced Resuscitation
• Oxygen Therapy
• Prvide basic emergency life support
• Provide First Aid

Before working in WA I was working as a Scuba Dive instructor in Tauranga NZ. Where I completed a year of studying at Dive Zone and was employed at the end of my instruction. Where I then got to dive straight into the job as a Scuba instructor, working from the very entrance level children (8-10yo) all the way to adults doing their scuba courses.

I also am a Specialty instructor and have taught a range of these courses.

Working at Dive Zone I have been very fortunate to have been trained all the way up to Master Scuba Diver Trainer, where I was able to successfully teach my own class of Divemaster students. I was apart of a team of scuba instructors, where I got to teach a range of students and courses. Also helped out in the shop as a retail assistant along side a store manager and the other staff members.

My PADI qualifications consist of:

• EFR Instructor
• Care for children w/AED Instructor
• Master Scuba Dive Trainer
• Enriched Air Instructor
• Deep Instructor
• Search & Recovery Instructor
• Underwater Navigation Instructor
• Wreck Instructor
• Peak Performance Buoyancy Instructor
• Project Aware Instructor
• AWARE Coral Reef Conservation Instructor
• PADI PROFESSIONAL NUMBER: 513328

Working in the shop has broadened my knowledge on both Scuba and free diving equipment. I have gone through extensive product training, springing with brands such as Mares, Scuba Pro and Beuchat. I can retain the product knowledge well and help sell customers on the correct gear for their needs. Also have become familiar with basic scuba equipment maintenance such as battery checks and changes on dive watches and consoles, also changing their o-rings if needed. I have also done my air fillers course.

Our shop uses the computer program EVE, so I am also very familiar with working various tasks on this system.

I was apart of a garden maintenance team and worked full time at Highfield. Maintaining 116 villas all year round. Within those Villas the maintenance consisted of:

• Maintaining garden areas and landscaping greenery to enhance plant health and maintain the villas respectable appearance.
• Pruned and trimmed trees and hedges with shears, pruners, and trimmers to improve visibility and create privacy.
• Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants throughout the seasons.
• Planted new plants and assessed the ground eg space, hight, sun, shade and maintenance.
• Pruned trees including fruit trees to promote growth.
• Using hand tools such as trimmers and shears.
• Work site cleaning and organization after each day.
• Landscape maintenance such as laying bark and weed matting.

I would also respond to personal garden requests and have a postivie interaction with residents and assist them with removing plants, planting plants and other requests they had.

I worked part time at the birdcage, helping with the shop and also the floral side of the business. I would help with customers and engaged positively, providing polite support for sales and their service needs such as orders for flowers or products. I would make sure the shelves were stocked, unpack and store new products from the boxes and calculated their pricing. Within the shop I also applied discounts and processed payments such as returns, exchanges and store credits. The floral side of business consisited of:

• unpacking the boxes of flowers that came from the wholesalers, trim and sort them accordingly, stocktakes, price, put in vases and displayed them in the shop.
• I would also help make small bouquets of flowers for orders/ the shop and buttonholes for balls along with corsages.
• I assisted with installing flower and greenery arrangements at wedding venues, including table settings, entrances and altar arrangements.