Summer-Rose Jensen
Auckland,Ponsonby
Summary
Retail Assistant Manager with 3 years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.
Overview
6
6
years of professional experience
Work History
Private Nanny
Kate Walkie
04.2023 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Laundry
- House keeping
Retail Assistant Manager
Stirling Sports
11.2021 - Current
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Trained and developed new employees for ease of transition into team.
Private Nanny
Cate Irvine
02.2020 - 08.2023
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- House keeping
Retail Worker
Kmart
04.2019 - 04.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Car Groomer
Lucky Rentals
03.2018 - 02.2019
- Collaborated with team members to complete large-scale detailing projects within tight deadlines.
- Contributed to a positive work environment by fostering strong teamwork, open communication, and continuous improvement efforts.
- Contributed to repeat business by developing strong relationships with clients through trustworthiness, reliability, and professionalism in all interactions.
- Utilized industry-specific tools and equipment for efficient car grooming processes, maximizing effectiveness while minimizing potential damage.
- Improved the appearance of vehicles by performing paint correction techniques such as buffing and polishing.
- Car services
- Set up Camper Vans
Education
NCEA -
Papatoetoe High School
Papatoetoe, NZ12.2014
Skills
- Merchandise Display
- Store operations
- Customer Engagement
- Retail Operations
- Staff Training and Development
- Cash reconciliation
- Developing brand messaging
- Distribution center management
- Staff Training
- Car Grooming
- Car services
- Infant Care
- Household Management
- Outdoor Play Supervision
- Housekeeping and Cleaning
References
Stirling Sports Manager - Aku Hammond
0273007825
Nanny Family - Cate Irvine
0223072075
Timeline
Private Nanny
Kate Walkie
04.2023 - Current
Retail Assistant Manager
Stirling Sports
11.2021 - Current
Private Nanny
Cate Irvine
02.2020 - 08.2023
Retail Worker
Kmart
04.2019 - 04.2020
Car Groomer
Lucky Rentals
03.2018 - 02.2019
NCEA -
Papatoetoe High School
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