Summer Ruwhiu
Glassons Clothing Store
Whangarei,NTL
7
years of professional experience
I am currently a part-time student studying fashion at The Design School in Whangarei township, with around 7 years of retail management experience between Victoria and Queensland Australia.
My strengths and what I can contribute to the role and company would be experience in customer service, staff management, inventory control, training teams, maintaining strong visual merchandising, and keeping daily operations efficient and customer-focused.
Work History
Retail Manager
9 Months- Managed daily store operations, ensuring smooth customer service and floor presentation.
- Coordinated roster coverage and delegated tasks to maintain efficient team workflows.
- Trained new staff on POS procedures, product knowledge, and service standards.
- Monitored stock levels and supported inventory replenishment to prevent shortages.
- Assisted with visual merchandising changes to align displays with brand guidelines.
- Resolved customer issues promptly, maintaining positive shopping experiences and store reputation.
Warehouse Assistant
1 Year 3 Months- Picked and packed grocery orders using RF scanning to maintain inventory accuracy.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Loaded and unloaded pallets while following manual handling and safety procedures.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
Retail Manager
5 Years 4 Months- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Reviewed sales performance and supported team focus on key trading priorities.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Maintained fitting room, cash handling, and store cleanliness standards throughout shifts.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Education
High School Diploma
Skills
Store operations
Inventory control
Cash management
Staff training
Customer service
Team Training
Staff management
Loss prevention
Timeline
Retail Manager
Glassons Clothing Store
05.2023 - 02.2024Read More
Warehouse Assistant
Woolworths Group
02.2022 - 05.2023Read More
Retail Manager
Globe International Ltd
10.2016 - 02.2022Read More
Whangarei Girls High School
High School Diploma
Read More