Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summerlee Troope

Epsom,Auckland

Summary

Attentive Waitress known for highly productive and efficient task completion. Specialize in customer service, time management, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring seamless dining experiences for guests. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

11
11
years of professional experience

Work History

Support Worker

Life-wise
Ranui, Auckland
11.2022 - Current
  • Supporting a disabled person and performing a service delivery plan such as; personal care, shopping, outings in the community etc
  • Effective communication with the disabled person and their family
  • Being courteous and respectful towards the disabled person, their home and belongings
  • Maintaining my safety and the safety of the disabled person, while supporting them in their home and out in the community

Waitress and cashier staff

Luke's Cafe
St Lucks Mall
06.2023 - 02.2024
  • Also cleaning and clearing tables
  • All drinks and meals are delivered in order and are satisfying to the customer
  • Managing the till and customer payments

Waitress

Farina
Ponsonby
02.2023 - 06.2023
  • Ensuring drinks and meals are satisfactory to the customer
  • Memorising the menu and daily specials, including knowing what all dishes look like
  • Ensuring all water bottles, cutlery, salt and peppers, spare plates and glasses are ready on standby
  • Cleaning and setting up the restaurant before customers arrive (Clean and set ALL tables)

Kitchen hand and Tearista

Chatime
Queen St
01.2020 - 01.2022
  • Arriving early to ensure all drinks and toppings are prepared for the day
  • Memorising all recipes for all tea drinks
  • Taking orders and making sure they are served in order
  • Ensuring all tea supplies are stocked

Kitchen hand

Tank Ltd
01.2018 - 01.2020
  • Company Overview: The University of Auckland
  • Helping with kitchen clean up (dishes, mopping, rubbish, wiping kitchen tops)
  • Helping prep all ingredients before opening
  • Ensuring recipes and ingredients are fresh and made in the correct order
  • Ensuring all drinks and meals are made quickly, but efficiently
  • The University of Auckland

Waitress and cashier staff

Zoo eatery and Lounge
Henderson
01.2016 - 01.2018
  • Working the till and ensuring the correct amount is paid
  • Ensuring that meals and drinks are served on time and are satisfying to the customer
  • Welcoming customers and seating them at tables

Waitress

Cleave and Co
New Lynn
05.2015 - 10.2015
  • Also providing customers with the best service
  • Selling menu specials and helping customers understand the menu
  • Greeting and seating customers at their suitable tables

Waitress

Ruby Eatery
New Lynn, Auckland
04.2014 - 11.2014
  • Clearing and cleaning tables
  • Welcoming customers and ensuring them to a suitable table
  • Explaining the menu and specials
  • Taking orders and bussing tables
  • Fostered transparent dialogue with team members and clientele.
  • Good teamwork and a positive can-do attitude.
  • Able to work under pressure in busy environments

Education

Bachelor's Degree - Sports, Health and Physical Education

University of Auckland
Auckland CBD
03.2032

National Certificate - Early Childhood Education

ICL Graduate Business School
Auckland CBD
02.2018

NCEA Level 1,2,3 -

Te Kura Correspondence
Auckland
11.2016

Skills

  • Serving food and drinks
  • Customer satisfaction
  • Teamwork
  • Cooperation
  • Fast-paced environment
  • Fitness program development
  • Time management
  • Customer service
  • Team collaboration
  • Disability care
  • Team building

Timeline

Waitress and cashier staff

Luke's Cafe
06.2023 - 02.2024

Waitress

Farina
02.2023 - 06.2023

Support Worker

Life-wise
11.2022 - Current

Kitchen hand and Tearista

Chatime
01.2020 - 01.2022

Kitchen hand

Tank Ltd
01.2018 - 01.2020

Waitress and cashier staff

Zoo eatery and Lounge
01.2016 - 01.2018

Waitress

Cleave and Co
05.2015 - 10.2015

Waitress

Ruby Eatery
04.2014 - 11.2014

Bachelor's Degree - Sports, Health and Physical Education

University of Auckland

National Certificate - Early Childhood Education

ICL Graduate Business School

NCEA Level 1,2,3 -

Te Kura Correspondence
Summerlee Troope