Suné Maritz
Auckland,Silverdale
Summary
- Leadership & Teamwork: Proven leadership skills, demonstrated by my promotion to supervisor at my current café job. Experienced in working collaboratively within a team and fostering a positive work environment.
- Communication: Excellent interpersonal skills, honed through years of experience in the hospitality industry. Comfortable interacting with a diverse range of individuals, from customers to colleagues.
- Adaptability: Ability to thrive in fast-paced environments and adapt to changing circumstances, a crucial skill in the dynamic field of hospitality.
- Work Ethic: Strong commitment to delivering high-quality service and achieving customer satisfaction. Consistently go above and beyond to ensure tasks are completed efficiently and effectively.
- Organization: Proficient in managing multiple tasks simultaneously, prioritizing responsibilities, and maintaining high standards of organization.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experienced in leveraging social media for marketing purposes.
Overview
3
3
years of professional experience
Work History
Supervisor, Barista, Bartender
The Stoned Crow
03.2022 - Current
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Head Bartender, Marketing Manager
JJs Bar Service
01.2022 - Current
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Streamlined bar operations through effective staff scheduling and task delegation, maximizing productivity during busy shifts.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
Administration and Advertising
Driving Miss Daisy
09.2020 - Current
- Designed visually appealing promotional materials that effectively communicated brand messaging and value propositions.
Waitress, Bartender
White Cloud Spur
02.2021 - 02.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Education
Bachelor of Science - Biology
The University of Auckland
Auckland, NZ12.2025
NCEA Level 3 -
Long Bay College
Auckland, NZ12.2022
Skills
- Staff Management
- Training and Mentoring
- Problem Solving
- Cash handling
- Customer service excellence
- Event coordination
- Organizational skills
Additional Information
Corlize Britz
Owner, Driving Miss Daisy
Northbays@drivingmissdaisy.co.nz
021473818
Ivory Coghlan
Head Chef, The Stoned Cow Cafe
Ivorycoghlan@gmail.com
0211763267
Timeline
Supervisor, Barista, Bartender
The Stoned Crow
03.2022 - Current
Head Bartender, Marketing Manager
JJs Bar Service
01.2022 - Current
Waitress, Bartender
White Cloud Spur
02.2021 - 02.2022
Administration and Advertising
Driving Miss Daisy
09.2020 - Current
Bachelor of Science - Biology
The University of Auckland
NCEA Level 3 -
Long Bay College
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