Sunaina Sunaina
Rolleston,New Zealand
Summary
I'm looking for a dynamic and demanding atmosphere where I can Contribute to your organization's success and cultivate a fulfilling career for myself a job seeker with a history of meeting company needs with consistent and organized practices—skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
Subway (Part time )
, Lincoln, Hornby
05.2024 - Current
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
Team Member (Full Time)
Pizza Hut
, Rolleston
10.2023 - Current
- Greeted customers upon entering the store with friendly demeanor.
- Answered phone calls regarding inquiries about products or services.
- Received, processed, and stocked merchandise in accordance with store policies.
- Provided customer service support to ensure satisfaction.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Upheld high standards of productivity and quality in operations.
- Processed payments using cash registers and credit card machines.
- Resolved customer complaints in a timely manner.
- Built relationships with customers through friendly conversations.
Area Manager
UPL (United phosphorous limited )
, INDIA
04.2021 - 03.2023
- Created reports outlining operational performance metrics for senior management review.
- Assisted in recruiting efforts by interviewing prospective candidates for open positions within the organization.
- Coordinated training programs for newly hired staff members, providing them with the necessary skills needed for success in their roles.
- Visited regional locations to verify full functionality and operational effectiveness.
- Improved regional processes by coming up with effective methodologies to handle customer complaints.
- Answered customer inquiries over the phone and through email.
- Conducted regular follow-up calls with customers after purchase completion.
- Scheduled appointments for customers who need assistance with product installation or repair.
Soil Analyst
UPL (United phosphorous limited )
, INDIA
04.2021 - 03.2023
- Assisted in the preparation of sample materials for customer evaluations.
- Conducted quality control tests to ensure samples meet standards.
- Provided technical support to customers regarding sampling protocols.
- Ensured compliance with safety regulations during sampling operations.
- Performed routine maintenance on laboratory equipment used for sampling purposes.
- Collaborated with team members to develop strategies for collecting high-quality samples.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Grocery Associate (Part Time)
Vishal mega mart
05.2020
- Price and display stock
- Check delivered stock against orders and ensure it is in good condition
- Greet customers and help them choose products
- Store management
- Customer service
- Maintain store cleanliness
- Operating cash registers.
Education
Bachelors in Agriculture (Hons) in Science -
Rayat Bahra University At Mohali, India
01.2021
Secondary in Science -
Ravinder Public School At Punjab
03.2017
Primary -
Little Flower Convent School
IndiaSkills
- POS System Operation
- Marketing
- Time Management
- Cross-functional team management
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Team Leadership
- Staff Training and Development
- Project Management
- Call Center Operations
- Complaint Handling
- Field Sampling
- Sampling processes
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
REFRENCE
Available on Request
Timeline
Sandwich Artist
Subway (Part time )
05.2024 - Current
Team Member (Full Time)
Pizza Hut
10.2023 - Current
Soil Analyst
UPL (United phosphorous limited )
04.2021 - 03.2023
Area Manager
UPL (United phosphorous limited )
04.2021 - 03.2023
Grocery Associate (Part Time)
Vishal mega mart
05.2020
Bachelors in Agriculture (Hons) in Science -
Rayat Bahra University At Mohali, India
Secondary in Science -
Ravinder Public School At Punjab
Primary -
Little Flower Convent School
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