SUNG JOONG KIM
Hobsonville,AUK
Summary
Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering 3-year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints. Productive Seller possessing superior customer service mindset and 3 years of experience overseeing entire selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities.
Overview
7
7
years of professional experience
Work History
Amazon FBA Seller
SUNG JOONG KIM
07.2021 - Current
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
- Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
- Created clear, precise and properly detailed product and service information on company website.
- Developed and executed online strategies for leads, sales and pricing to generate revenue.
- Pursued and closed key opportunities to manage online sales process.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
ECOMMERCE SELLER
SUNG JOONG KIM
09.2018 - 12.2022
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favourable pricing structures balancing firm objectives against customer targets.
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
English Teaching Assistant
SUNG JOONG KIM
01.2016 - 02.2016
- Challenged and engaged students through in-depth lectures, debates and discussions and literary subjects.
- Employed visual and auditory approaches to make lessons more interesting and interactive for students.
- Provided grades and progress reports to 6 students each semester to evaluate student learning needs.
- Created curricula, tests and exams to reinforce student learning in English subject.
Education
No Degree - Teaching English As A Second Language
University of Auckland
Auckland, NZSkills
- Shipping
- Industry Trends
- Merchandise Promotion
- Shipping Management
- Inventory Management
- Retail Arbitrage
- Amazon FBA
- Margin Selling
- Search Marketing
- Online Help
- Product Sourcing
- Online Store Management
- Online Platforms
- Online Marketing
- Package Tracking
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Amazon FBA Seller
SUNG JOONG KIM
07.2021 - Current
ECOMMERCE SELLER
SUNG JOONG KIM
09.2018 - 12.2022
English Teaching Assistant
SUNG JOONG KIM
01.2016 - 02.2016
No Degree - Teaching English As A Second Language
University of Auckland
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