Sunny Yang

Auckland,AUK

Overview

years of professional experience

Willow Park School

North Shore

04.2023 - 12.2023

Supported native speakers by providing translation services when needed.
Conducted weekly language classes with students of all levels, including beginners and advanced learners.
Assisted language teachers in preparing course materials and activities for the classroom environment.
Provided individual support to students who needed extra help in mastering the language skills.

Yue Health Products Ltd.

Auckland CBD, Auckland

10.2013 - 12.2022

Answered store and merchandise questions and led customers to wanted items.
Prepared special orders by obtaining details from customers regarding their needs.
Provided customer service to ensure a positive shopping experience for all customers.
Assisted in stocking shelves with merchandise and maintained store displays.
Maintained records related to sales for store management.
Greeted customers to determine wants or needs.
Calculated pricing, applied discounts and collected payments to process transactions.
Tracked shipments from vendors using shipping manifests or purchase orders.

YuePyNN Corporation (Beijing Office)

Beijing, Beijing

01.2000 - 07.2013

Read and understood pick sheets in order to prepare accurate customer orders.
Informed customers of shipping dates and tracking and order information.
Prepared documents required for customs clearance when necessary.
Prepared work orders, bills of lading or shipping orders to route materials.
Communicated with vendors regarding product availability and delivery timelines.
Processed payments according to established protocols.
Monitored and tracked customer orders to meet lead times and drive on-time delivery.
Processed daily invoices for payment, verifying accuracy of billing information prior to submission.

Chinese (Mandarin)

Full Professional

English