Summary
Overview
Work History
Education
Skills
Timeline
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Supawadee Phonnam

Supawadee Phonnam

Auckland

Summary

Accomplished Senior Retail Assistant at Supervalu Avondale, recognized for driving customer satisfaction and operational excellence. Skilled in financial transaction management and loss mitigation. Provided mentorship to new staff, enhancing team dynamics. Successfully led promotional initiatives that increased sales performance.

Overview

8
8
years of professional experience

Work History

Senior Retail Assistant

Supervalu Avondale
09.2018 - 11.2024
  • Boosted customer satisfaction through exceptional service and personalized assistance.
  • Collaborated with team members to design engaging merchandise displays that increased sales.
  • Mentored new employees, facilitating effective onboarding and promoting a positive workplace culture.
  • Assisted store manager with administrative tasks, including staff scheduling and shift management.

Receptionist Assistant

Citizen Advice Bureau
01.2017 - 09.2018
  • Resolved customer issues and complaints to enhance service quality.
  • Managed multi-line telephone system while greeting claimants during office visits.
  • Delivered exceptional customer service by addressing client concerns with professionalism and courtesy.
  • Welcomed incoming visitors and customers, providing friendly and knowledgeable assistance.

Education

Business Administration And Computing Services L3

Manukau Institute of Technology
Auckland
04.2022

Beautician Services Level 4

Cut Above Academy
Auckland, AUK
04.2021

Skills

  • Operational efficiency in retail
  • Financial transaction handling
  • Loss mitigation strategies
  • Promotional campaign execution
  • Customer satisfaction focus

Timeline

Senior Retail Assistant

Supervalu Avondale
09.2018 - 11.2024

Receptionist Assistant

Citizen Advice Bureau
01.2017 - 09.2018

Business Administration And Computing Services L3

Manukau Institute of Technology

Beautician Services Level 4

Cut Above Academy
Supawadee Phonnam