Suraj Hegde
Auckland
Summary
A decade-experienced Test Analyst specializing in the Telecommunications Domain. Proficient in the entire Software Testing Life Cycle, Software Development Life Cycle, and Agile Methodologies. Exceptional interpersonal skills, demonstrating commitment, result-orientation, and a diligent work ethic with a constant drive to acquire new technologies.
Overview
10
10
years of professional experience
Work History
Test Analyst (Contractor)
Spark Limited
10.2021 - Current
- Testing of integrated applications like: Customer Relation Management Systems, Online Shopping & Self Care Portal for both Mobile and Broadband Customers, Mobile Applications, IVR, Singleview Billing, Integration platform(FUSE), Order Orchestration Platform(EOC/O2)
- Test planning and test summary reporting using Azure DevOps
- Developed and maintained Siebel automated tests using Playwright
- Integrated Playwright tests into the Azure DevOps pipeline
- Executed tests across multiple browsers (Chromium, Firefox)
- Created and optimized test scripts for various application features, leading to a significant reduction in manual testing efforts.
- Utilized Playwright to perform end-to-end testing
- Extensively participate in weekly status meeting with Project manager to discuss the current and future issues for testing plan
- Performed End to End testing including Functional, Integration, Web, System, Smoke, Regression, User Acceptance and Production Verification Testing
- Performing backend testing
- Use of Microsoft ADO for recording test results and tracking defects
- Identifying product risks, highlighting the impact to the business stakeholders and provide necessary solutions to mitigate the risk
- Extensively involved in training, directing, and assisting other TAs within the team with test interpretation, setup, execution, and evaluation
- Organize defect review meetings with Business Stakeholders
Test Analyst (Contractor)
2degrees Mobile Limited
03.2017 - 08.2021
- Testing of integrated applications like: Customer Relation Management Systems, Billing Systems, Online Shopping & Self Care Portal for both Mobile and Broadband Customers, Mobile Applications, IVR, IN Tester, Integration Platform, Order Orchestration Platform.
- Test Planning and Test Summary reporting via Enterprise Tester
- POD leader of the agile team
- Ran daily stand-ups, assigned tasks and followed up on them, scheduled deployments and attended prioritization sessions with business stake holders
- Extensively participate in weekly status meeting with Project manager to discuss the current and future issues for testing plan
- Performed End to End testing including Functional, Integration, Web, System, Smoke, Regression, User Acceptance and Production Verification Testing
- Performing backend testing
- Analyzing and debugging test failures for test suites ran on Jenkins
- Use of IN Tester and Selenium Test Automation tool to run the test scripts and understanding the error logs, if any
- Making tweaks in the automation scripts when required to fulfill testing desires
- Ensuring that the automation scripts are enhanced at regular intervals to cope up with the new business changes and needs
- Use of Enterprise Tester & JIRA for recording test results and tracking defects
- Identifying product risks, highlighting the impact to the business stakeholders and provide necessary solutions to mitigate the risk
- Extensively involved in training, directing, and assisting other TAs within the team with test interpretation, setup, execution, and evaluation
- Organize defect review meetings with Business Stakeholders
- Received Technology partner of the month award in 2degrees Mobile for exceeding expectations & hard work during the critical phase of the project release and for having wealthy knowledge in Oracle Siebel - CRM & Billing Systems
- Managing multiple projects at one time
Software Engineer
Tech Mahindra Limited – Offshore (Client: 2degrees Mobile Limited)
07.2014 - 11.2016
- Testing of integrated applications like: Mobile Systems, Billing Systems, Online Shopping & Self Care Portal for Mobile Customers, Fixed Line Systems
- Analyzed the system requirement document and use cases to write functional test scripts
- Worked as a Test Consultant to help the Business Analysts document the solutions and Solution Architects to design the solutions
- Prepared the Requirements Traceability
- Performed compatibility testing across multiple mobile platforms
- Performed browser compatibility testing
- Expertise in testing of large client server applications, Web based applications, E-Commerce Applications and Middleware applications on various windows Environments
- Performed End to End testing including Functional, Integration, Web, System, Smoke, Regression, User Acceptance and Production Verification Testing
- Performed data migration testing
- Performed billing for postpaid & fixed line services and validated the invoices with the agreed templates
- Analyzed software failures, made them reproducible, reported bugs via HPQC and Enterprise Tester
- Used SQL queries to validate data in the backend
- Reviewed test scripts and test logs
- Conducted training sessions and documented processes
- Actively participated in regular QA team meetings to discuss testing process and suggested improvements to the application design and features
- Submitted daily reports to QA Leads regarding test hindering defects
- Assisted Leads in writing test plans for new projects
- Participated in catch-up meetings and provided test estimates to the business stakeholders
- Received Pat on the Back Award in FY 15-16 for successful completion of one-time task beyond the call of duty impacting the Unit/Group and for being proactive in issue resolution and demonstrate high level of perseverance
- Received Pat on the Back Award in FY 15-16 for testing of billing components (billing and Collection)
- One of the larger projects I was involved in was the 2degrees Merlin program which involved the integration of more than twelve applications
- I was the Associate Test Lead for the System Integration testing
- This included testing new CRM & Billing systems with the existing stack
- Received Employee of the Quarter Award in FY 16-17
Education
Bachelor of Engineering - Information Science Engineering
New Horizon College of Engineering
01.2013
Skills
- Telecom
- Quality Assurance
- Playwright
- JavaScript/Typescript
- Cucumber BDD
- Azure DevOps
- SQL
Areasofexpertise
Telecom, Playwright, JavaScript, Typescript, Azure DevOps, Fuse, O2/EOC, Singleview Billing, ICMS, Mnet, CAT, JIRA, Enterprise Tester, Confluence, Microsoft Teams, , IN Tester,, System Integration Testing, System Testing, User Acceptance Testing, Sanity Testing, Mobile Testing, Exploratory Testing, Operations Readiness Testing, Production Verification Testing, IN Testing, XML Validation, SOAP UI Testing, Data Migration Testing, Agile (Kanban), Waterfall, SQL, PL/SQL
References
Available upon request.
Education Summary
Bachelor of Engineering in Information Science Engineering, 2013, New Horizon College of Engineering, Karnataka, India, Visvesvaraya Technological University(VTU)
Timeline
Test Analyst (Contractor)
Spark Limited
10.2021 - Current
Test Analyst (Contractor)
2degrees Mobile Limited
03.2017 - 08.2021
Software Engineer
Tech Mahindra Limited – Offshore (Client: 2degrees Mobile Limited)
07.2014 - 11.2016
Bachelor of Engineering - Information Science Engineering
New Horizon College of Engineering
Similar Profiles
Agnishekhar ChatterjeeAgnishekhar Chatterjee
Founder & Director at Spark & Ray Technocrats Private LimitedFounder & Director at Spark & Ray Technocrats Private Limited
Malar SenthilMalar Senthil
IT Engineer at Spark New Zealand LimitedIT Engineer at Spark New Zealand Limited
DHANANJAY PARMARDHANANJAY PARMAR
Production Specialist at SILVER SPARK APPAREL LIMITEDProduction Specialist at SILVER SPARK APPAREL LIMITED