SURAJ VASHIST

• Demonstrated expertise in selling Ford vehicles, achieving consistently high sales targets.

• Bagged or packaged purchases and wrapped gifts.

• Provided exceptional customer service, addressing inquiries, and guiding customers through the purchasing process.

• Conducted product presentations and test drives, showcasing features and benefits to potential buyers.

• Collaborated with the finance department to facilitate smooth transaction processes for clients.

• Prepare dessert and Baked Goods
• Check and maintain stock of needed ingredients
• Decorate pastries using different icings, toppings etc
• To ensure the presentation will be beautiful and exciting and many more.

• Developed a reputation in the bakery for beautiful cake design and received regular custom cake requests from customers for parties or weddings
• Prepared breads and muffins for a busy bakery by mixing ingredients, kneading dough, setting up to rise, and baking according to the recipe.

• Supervise a team of 5 bakers and pastry chefs in the production of daily baked goods
• Develop and execute recipes for new products, including gluten-free and vegan options
• Manage inventory of baking ingredients and supplies, and order as needed Maintain a clean and organised work environment, and ensure compliance with food safety regulations
• Interact with customers to provide excellent service and answer questions about products

• Prepared and baked a variety of breads, pastries, and cakes according to established recipes and standards
• Assisted with recipe development and testing for new products
• Maintained a clean and organised work environment, and followed food safety protocols
• Provided excellent customer service by answering questions and making recommendations
• Managed inventory of baking ingredients and supplies, and assisted with ordering as needed

• Oversee the day-to-day operations of the business, ensuring smooth and efficient operations
• Manage a team of [8] employees, providing guidance and support to achieve team goals
• Handle customer complaints, ensuring timely and satisfactory resolution of issues Monitor inventory levels and ensure that the business has enough supplies to meet demand
• Create reports on business performance, financials, and other relevant metrics Conduct staff training and development programs to enhance team skills and knowledge
• Ensure compliance with company policies, laws, and regulations Manage budgets and finances to achieve business goals and targets.

• Provided exceptional customer service by handling customer inquiries and complaints in a timely and professional manner
• Resolved customer issues and provided solutions to ensure customer satisfaction
• Maintained accurate records of customer interactions and transactions
• Worked collaboratively with other team members to achieve sales targets
• Assisted with inventory management and stock replenishment
• Trained new staff on customer service procedures and product knowledge

• Identified issues, analyzed information and provided solutions to problems.
• Worked effectively in fast-paced environments.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Gained strong leadership skills by managing projects from start to finish.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Developed strong organizational and communication skills through coursework and volunteer activities.