Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Susan Ditmer

Tauranga,Papamoa

Summary

Passionate HR Assistant with commitment to enhancing employee satisfaction and managing efficient HR operations. Proven ability to manage recruitment, handle employee relations and streamline onboarding processes. Known for strong collaboration skills and adaptability in dynamic, seasonal work environments. Dependable and results-driven, ready to make significant impact.

Overview

10
10
years of professional experience
1
1
Certification

Work History

HR Assistant Corporate

EastPack / Pinpoint | Te Puke
01.2024 - Current
  • Managed Pinpoint recruitment of approx. 220 seasonal staff. Inclusive of Visa checks, phone screening, interviews and onboarding.
  • Payroll processing in Jadestar and UKG
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Injury management processing via Damstra and Work Aon
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.

Filling and Packing Team Member

Greenmount Foods | Tauranga
03.2023 - 12.2023
  • Factory tasks including packing, stacking, labeling and racking of product
  • Fast leaner and maintained productive, efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Responsible for quality and traceability checks during palletizing of final goods

Child Restraint Technician

ClickSafe | Tauranga
07.2019 - 03.2023
  • Educating clients on correct car seat selection for their individual car style and family needs. This includes safe install and day to day use.
  • Responsible for 90% of face to face and zoom meetings with clients.
  • Educational talks for groups including Antenatal classes with Hatched antenatal, Hapai Whanau and Plunket
  • Creating safe, judgement free zones for parents to be open and honest while learning how to keep their children safe.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Store Manager

Baby on the Move | Auckland
06.2016 - 11.2018
  • Managed a team of 4 sales staff, covering a 6-day working week.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Tracking and reporting of store KPIs
  • Inventory management including all product orders. This involved use of POS systems, dispatch of product and coordinating with a wide range of suppliers.

Child Restraint Technician and Sales Assistant

Baby on the Move | Mt Maunganui
09.2015 - 06.2016
  • In-store sales. Exceeded set sales KPI by 100%
  • Management of rental stock. Hiring, installing and cleaning of product.
  • Developing supplier and client relationships
  • Store opening and closing.

Skills

  • Recruitment management
  • Interviewing techniques
  • Relationship building
  • High social awareness
  • Personnel records maintenance
  • Office management skills
  • Efficient document maintenance
  • Employee engagement
  • Data entry

Certification

  • Child Restraint Technician, NZTA
  • Certificate in Social Service Studies, Bay of Plenty Polytech

Timeline

HR Assistant Corporate

EastPack / Pinpoint | Te Puke
01.2024 - Current

Filling and Packing Team Member

Greenmount Foods | Tauranga
03.2023 - 12.2023

Child Restraint Technician

ClickSafe | Tauranga
07.2019 - 03.2023

Store Manager

Baby on the Move | Auckland
06.2016 - 11.2018

Child Restraint Technician and Sales Assistant

Baby on the Move | Mt Maunganui
09.2015 - 06.2016

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Susan Ditmer