Susan Hanley
Auckland,Epsom
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with a strong work ethic.
Overview
36
36
years of professional experience
Work History
Manger / Shareholder
Exec Management Limited (self Employed)
05.2005 - 01.2024
- Managing customer queries and booking sales appointments for the director
- Managing companies accounts, paying bills, filing GST returns
- Managing stock levels
- Installing pergola roofs for last 5 years - working onsite building pergola and louvre roofs, fabrication of components, installation of the roof required me to use a variety of power tools, and detailing of the finished product
- Between 2009 and 2019 I was a gymnastics coach and ran Gymclub. Gymnastics classes delivered in schools in Auckland, Hamilton and Tauranga.
- Managed coaches, prepared rolls for classes, and provided resources for coaches to run their classes
- Managed enquiries from parents, booked students into classes, handled payments for classes
- Managed equipment, ensuring what was needed was at the school for the coaches to use for their classes
- Sales - contacted schools to open up classes, managed relationships with principals or key members of staff
- Managed students progress and distributed awards at the end of each term
Business Analyst
UBS Investment Bank Ltd
09.1998 - 04.2004
- Liaise with key managers and staff to capture business requirements
- Produce formalised Business requirement documentation
- Complete workflow design using Rational Rose, conduct peer reviews of workflow models, design releases to developers for automated code generation
- Conduct design handover meetings
- Conduct regular software reviews to ensure business and workflow requirements were being met
- Review testing results, analyse software issues and redesign if required
Portfolio Manager
Armstrong Jones (NZ) Limited
03.1998 - 08.1998
- Administration and valuation of fifty Wholesale Funds and Master Trusts
- Daily, weekly and monthly management reporting for Funds
- Cash investment allocation for $100M Mastertrust Fund
- Trade capture and settlement via Austraclear
Trader Support
JP Morgan
05.1995 - 11.1997
- Middle office support for Equity Derivatives Trader
- Supervise Information Services Team, responsible for assisting with settlement issues raised by the Far East and US middle office teams
- User test £10M Global trade System
- Produce traders Delta Risk Management reporting - highlighting their position risk on a daily basis
- P&L analysis
- Produce Trade Documentation - one page Trade Confirmations on trade date
- Publish Banks internal Global FX Rates and Yield Curves for risk reporting at close of business
- Liaise with Clients to resolve trade or confirmation queries
Trader Support - Swap Operations (middle Office)
JP Morgan
12.1993 - 12.1994
IT Helpdesk
Credit Suisse First Boston
09.1993 - 12.1993
Outward Remittance
The Bank Of Tokyo
07.1991 - 08.1993
Commerical and Foreign Exchange Teller
Bank Of New Zealand
01.1988 - 05.1991
Education
Skills
- Business Development
- Performance Management
- Business Administration
- Operations Management
- Marketing
- Financial Management
- Staff Training and Development
- Analytical Thinking
Additional Information
Volunteer position:
YSAR - Youth Search and Rescue
Co manager Auckland Branch
ysar.org.nz
The Youth Search & Rescue programme is an independent non-profit organization which enables students to develop the necessary skills to participate in becoming full active members of community volunteer Search and Rescue and Emergency Management organisations.
Timeline
Manger / Shareholder - Exec Management Limited (self Employed)
05.2005 - 01.2024
Business Analyst - UBS Investment Bank Ltd
09.1998 - 04.2004
Portfolio Manager - Armstrong Jones (NZ) Limited
03.1998 - 08.1998
Trader Support - JP Morgan
05.1995 - 11.1997
Trader Support - Swap Operations (middle Office) - JP Morgan
12.1993 - 12.1994
IT Helpdesk - Credit Suisse First Boston
09.1993 - 12.1993
Outward Remittance - The Bank Of Tokyo
07.1991 - 08.1993
Commerical and Foreign Exchange Teller - Bank Of New Zealand
01.1988 - 05.1991
Mt Roskill Grammar School - ,
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