Susan Lemoa
Auckland,AUK
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
McDonald’s
Clendon
02.2020 - 09.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Maintained a neat work station throughout shift hours.
- Followed all health code guidelines when handling food items.
- Organized storage areas for efficient access to items when needed.
NZ SAFETY BLACKWOODS
Nz safety
East Tamaki
10.2021 - 11.2022
- Conducted risk assessments to identify potential safety hazards and implemented mitigation strategies.
- Developed training programs to enhance employee knowledge of safety protocols and compliance requirements.
- Maintained a positive attitude while working under pressure in a fast-paced environment.
- Labeled containers with identifying information such as lot numbers or destinations.
- Checked for accuracy of order fulfillment prior to packaging.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Voice picking
Woolsworth
Favona
12.2022 - 10.2024
- Utilized RF scanners to verify order accuracy during the picking process.
- Operated voice picking equipment to fulfill customer orders according to established procedures.
- Reported any issues or problems with the voice picking system to management promptly.
- Assisted in preparing shipping documents such as bills of lading, manifests, and invoices.
- Utilize voice-picking technology when applicable.
- Verified accuracy of orders by comparing them with pick lists.
- Developed strategies for improving efficiency during order fulfillment processes.
Skills
- RF scanning
- Voice picking
- Order accuracy
- Shipping documentation
- Adaptability under pressure
Timeline
Voice picking
Woolsworth
12.2022 - 10.2024
NZ SAFETY BLACKWOODS
Nz safety
10.2021 - 11.2022
Customer Service Representative
McDonald’s
02.2020 - 09.2021