Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Ollington

Christchurch

Summary

Qualified Education Assistant supporting primary students in literacy intervention and numeracy support.

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support.

Worked with children individually and in small groups using the Intialit, MiniLit Sage Literacy program. Provided reading and writing support in class and supported students with math instruction and other education-related activities as assigned by the class teacher.

Overview

9
9
years of professional experience

Work History

Education Assistant

Kings Christian College
08.2022 - 03.2025
  • Supported teachers in maintaining a safe learning environment by monitoring student behaviour during class transitions and extracurricular activities
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Trained in MiniLit Sage literacy intervention program.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Facilitated small group instruction within an inclusive classroom setting, ensuring each learner received personalized attention and support as needed.
  • Participated in ongoing professional development opportunities, staying current on the latest teaching strategies and tools available to enhance student success.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.

Administration Officer

Superdraft
05.2020 - 08.2022
  • Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
  • Drafted and distributed invoices for outstanding payments.
  • Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
  • Created, prepared, and delivered reports to various departments.
  • Managed complex scheduling tasks, ensuring that deadlines were met consistently.
  • Assisted in the development of policy manuals and procedures, contributing to increased organizational clarity and effectiveness.
  • Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.

Administration Officer and Operations Manager

Global Care Australia and Besor Ranch
04.2016 - 04.2020
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.
  • Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
  • Processed purchase orders, service contracts and financial reports.
  • Facilitated effective communication between departments by acting as a liaison between management teams on critical projects or initiatives.
  • Ensured accurate financial reporting by meticulously reviewing expense reports, invoices, and other financial documents.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Executive Assistant to the Chief Executive Officer

Superdraft
09.2016 - 09.2017
  • Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
  • Created expense reports, budgets, and filing systems for management team.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Maintained confidentiality by handling sensitive information with discretion and professionalism.
  • Managed complex projects to successful completion, ensuring timely delivery of results to the CEO.
  • Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Boosted morale with event planning and coordination of company-wide functions, celebrations, or gatherings.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Processed travel expenses and reimbursements for executive team and senior management group.

Education

Certificate IV in Education Support - Education Support

Adapt Education
Australia
09-2022

Certificate IV in Frontline Management - Administration And Operations Management

Unity College Australia
Australia
10-2013

Skills

  • Classroom support
  • Learning environment support
  • Personalized student support
  • Literacy development assistance
  • Reading support expertise
  • Personalized teaching techniques
  • Adapted educational techniques for diverse learners
  • Proficient in computer applications
  • Strong organizational abilities
  • Composed and patient attitude

Timeline

Education Assistant

Kings Christian College
08.2022 - 03.2025

Administration Officer

Superdraft
05.2020 - 08.2022

Executive Assistant to the Chief Executive Officer

Superdraft
09.2016 - 09.2017

Administration Officer and Operations Manager

Global Care Australia and Besor Ranch
04.2016 - 04.2020

Certificate IV in Education Support - Education Support

Adapt Education

Certificate IV in Frontline Management - Administration And Operations Management

Unity College Australia

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Susan Ollington