Susan Sexton

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
• Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
• Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
• Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
• Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
• Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
• Assisted clients with personal care tasks, preserving their dignity and promoting independence.
• Assisted clients in managing medications, ensuring adherence to prescribed treatments.
• Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.

Was in charge of cleaning 50 bed rest home,ordering cleaning supples

• Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
• Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
• Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
• Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
• Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
• Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
• Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.