Susann Murray
Morrinsville,WKO
Summary
Experienced checkout operator known for customer relations and leadership skills. Successfully managed team dynamics while enhancing customer satisfaction and streamlining operations. Dedicated checkout supervisor with expertise in employee training, cash handling, and customer interaction. Proven ability to foster a positive work environment and manage high-pressure situations.
Overview
2026
2026
years of professional experience
Work History
Checkout Operator/ Relief supervisor
Countdown/Woolworths supermarket
Rototuna, Waikato
2015 - Current
- Supervised checkout staff to ensure efficient customer service.
- Trained new employees on checkout procedures and customer interactions.
- Managed cash handling and balanced tills at end of shifts.
- Maintained cleanliness and organization of the checkout area for safety.
- Supervised a team of cashiers, providing guidance and training on policies and procedures.
- Coached workers on routine tasks and strategies for handling distraught or unhappy customers.
- hold current qualifications to allow the sale of Alcohol
Owner/Operator
Driving Success
Huntly, Waikato
2011 - 2014
- Managed daily operations to ensure efficient service delivery and client satisfaction.
- Negotiated work contracts.
- Ensured the vehicle and uniform were always well presented.
- Always on time for client meetings and maintained work schedules.
Checkout Supervisor/ operator
Countdown /Woolworths supermarket
Huntly , Waikato
1997 - 2011
- Supervised checkout staff to ensure efficient customer service.
- Attained all qualifications to sell liquor products.
- Managed cash handling procedures and maintained accurate cash registers.
- Trained new employees on checkout operations and customer interaction.
- Enforced store policies and procedures to ensure compliance at checkouts.
- Maintained cleanliness standards at all checkout counters throughout the store.
General Laborer
Chickadee Chicken
Ourimbah , Central coast nsw
1982 - 1996
- Istarted as a general hand Boning, processing and packaging chicken products.
- I was soon promoted to a Leading hand roll which involved day to day running of production lines and up to 35 staff members .attending meetings and filling reports
- Supervised daily operations and ensured adherence to safety protocols.
Skills
- Employee training
- Cash handling
- Customer interaction
- Checkout management
- Policy enforcement
- Customer relationship management
- Current authorized restricted goods seller certificate
- Service delivery
- strong people skills
Timeline
Checkout Operator/ Relief supervisor
Countdown/Woolworths supermarket
2015 - Current
Owner/Operator
Driving Success
2011 - 2014
Checkout Supervisor/ operator
Countdown /Woolworths supermarket
1997 - 2011
General Laborer
Chickadee Chicken
1982 - 1996