Sushma Lama
Canterbury ,Christchurch
Summary
Dynamic and results-driven professional with extensive experience at Holiday Inn Queenstown , excelling in time management and quality assurance. Proven track record in enhancing guest satisfaction through meticulous cleaning and safety adherence. Skilled in staff training and inventory management, fostering a collaborative environment that drives efficiency and excellence. Dedicated and detail-oriented culinary professionals with extensive experience in food preparation, kitchen operations and food safety. Currently working as Sou chef in Compass group management.
Overview
7
7
years of professional experience
Work History
Sous Chef
Compass Group Management
08.2021 - Current
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained new kitchen staff and ensuring they work cohesively.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Assisted in budget planning and cost management efforts, helping the establishment maintain profitability without sacrificing quality or service standards.
- Tracking food inventory, placing orders to replenish stock.
- Taking charge in the absence of the executive chef.
Room Attendant
Holiday Inn
01.2018 - 04.2018
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
Kitchen Prep Cook
LSG Sky Chefs NZ
06.2018 - 09.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Monitored food quality and presentation to maintain high standards.
Store Assistant
Tank Juice
06.2021 - 08.2021
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Preparing raw ingredients for salad, wraps, juices and smoothies.
- Ensuring food safety standards are adhered to.
- Assembling salads, wraps, juices and smoothies using fresh ingredients.
- Greeting and assisting customers in a friendly and professional manner.
- Maintaining a clean and organised work area
- Restocking supplies and ensuring proper storage.
Education
Post Graduate Hotel Management Level 7 - Tourism And Hotel Management
Southern Institute of Technology
Queenstown, OTA04.2019
Skills
- Food safety
- Menu planning
- Staff training
- Inventory management
- Cost control
- Time management
- Quality assurance
- Attention to detail
- Communication skills
- Work ethic
- Adaptability
Timeline
Sous Chef
Compass Group Management
08.2021 - Current
Store Assistant
Tank Juice
06.2021 - 08.2021
Kitchen Prep Cook
LSG Sky Chefs NZ
06.2018 - 09.2022
Room Attendant
Holiday Inn
01.2018 - 04.2018
Post Graduate Hotel Management Level 7 - Tourism And Hotel Management
Southern Institute of Technology
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