Sushma Shaha
Overview
5
5
years of professional experience
Work History
Manager
Salt N Pepper Papakura Ltd.
11.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Kitchen Assistant
Gate Gourmet
07.2018 - 10.2019
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Managed time to juggle multiple tasks simultaneously with ease.
- Transported food items from storage areas to kitchen for prepping.
- Followed recipes and chef instructions to prepare food correctly.
- Monitored food temperatures and quality throughout shifts.
- Learned other teammates' work tasks to train as backup.
Education
No Degree -
Rawal Convent School
Friends Colony, Sohna Rd, Ballabhgarh, Faridabad, Skills
- Verbal and Written Communication
- Lead Generation
- Contract Development and Management
- Project Management
- Brand Management
- Customer Relationship Management
- Business Planning
- Staff Management
- Issue and Conflict Resolution
- Time Management
- Managing Career Progression
- Employee Training
Really passionate about stitching and fashion & design
long time ago, back in India I used to study stitching Indian dresses and was really passionate about stitching and could see myself in the future doing something in that field. Due to some unfortunate occasions, I had to stop my studies.
Languages
Hindi
Native or Bilingual
English
Limited Working
Nepali
Professional Working
Bengali
Limited Working
Timeline
Manager
Salt N Pepper Papakura Ltd.
11.2020 - Current
Kitchen Assistant
Gate Gourmet
07.2018 - 10.2019
No Degree -
Rawal Convent School
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