Sushmita Shahi
Christchurch
Summary
Compassionate graduate of Humanities and Social Science with a strong commitment to making a positive impact in the social and wellbeing sector. I have developed exceptional caregiving and interpersonal skills that enable effective meeting of unique individual needs. Proven ability to manage daily living activities and provide emotional support. Seeking to leverage these skills in a new field. Brings unwavering commitment to delivering high-quality service and care, with eagerness to contribute expertise to make a meaningful difference.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Volunteer
Center for Entrepreneurship and Innovation
03.2021 - 11.2024
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
- Facilitated workshops for skill-building aimed at empowering youth to achieve personal growth and development.
- Answered visitor questions and shared details about special programs and experiences.
- Participated in session wrap up to provide feedback for continuous improvement of program.
Volunteer
Health Home Care Nepal
05.2018 - 11.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Provided emotional support and companionship to elderly in community homes.
- Boosted donations to organization by strategizing and executing fundraising events.
Assistant Manager: Business Promotion & Public Relation Officer
ICTC Pvt. Ltd.
02.2023 - 11.2024
- Preparing bid-documents for ICB & NCB Projects;
- Develop forms, formats, templates;
- Keeping records;
- Maintaining proper database;
- Printing and Packaging documents;
- Liaise with Principal companies to ensure quality bid proposals;
- Organise the conference and international meetups with clients;
- Supervise the activities related to youth mental health and education of underprivileged group under ICTC Ram Rukmani Charitable Private Trust (Owned by ICTC Group)
- Improved customer satisfaction by addressing and resolving complaints promptly.
Administration and HRM (Human Resource Management) Officer
Innovative Engineering Services Pvt. Ltd.
01.2022 - 02.2023
- Keeping records of timesheets of all employees;
- Management of office resources to the optimum usage;
- Develop forms, formats, templates required for management team;
- Organizing office events, meetings and social gathering for the office workers and clients;
- Managing proper records of employees (data such as: National ID Card, Qualification certificates, contracts CVs etc.);
- Maintaining and updating official website;
- Identification and analysing CVs and conducting interviews for new recruit to the vacant position in the office
- Increased employee engagement through the implementation of professional development opportunities and recognition programs.
- Established performance metrics and monitored progress toward goals, ensuring timely adjustments were made as necessary for optimal results.
Assistant District Supervisor (Sindupalchowk district)
Teach for Nepal
06.2021 - 12.2021
- Taking classes on Melamchi Community Secondary School, Sindupalchowk to uplift the educational status of children;
- Assist district supervisor to identify the requirement of new fellow teacher within community school of the district;
- Prepare a monthly and quarterly report stating the present status of educational quality of the district;
- Educational resources management among students of community school of the district
Program Coordinator
Engage Nepal
11.2020 - 06.2021
- Organize empowering programs for disable people;
- Communicate, raise funds and look for various sponsors for events;
- Manage and train volunteers for events management;
- Arrange collaboration with different governmental bodies and international organization to support livelihood of disable people
Program Coordinator
AYON (Association of Youth Organization Nepal)
05.2020 - 10.2020
- Organise campaign to encourage youths for their involvement in solving the social issue;
- Plan and execute various events addressing social issue and also provide awareness regarding the issue
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Assistant Media Journalist
Radio Kantipur
10.2019 - 04.2020
- Assist senior journalist to prepare reports on current affairs;
- Collect information for hoisting panel discussion for media presenter;
- Preparation of breaking news to present on daily news show;
- Investigate stories which include background check, context, and the root causes of events
- Developed strong relationships with sources, leading to exclusive interviews and scoops.
Education
Bachelor Degree - Humanities
Ambition College, Tribhuvan University
01.2020
Skills
- Excellent communication and customer service skills (gained from extensive volunteer works and working experience as a frontline staff
- Demonstrate positive attitude, honesty, integrity and respect for all co-workers and clients
- Strong self-management skills, committed to community services and flexibility to adapt to unexpected changes
- Teamwork and collaboration
- Multitasking and good organizational skills
- Database and records management
- Problem-solving and fast decision making
Certification
I, the undersigned, certify that to the best of my knowledge and belief, these data correctly describe me, my qualifications and my experience.
Certificates
Bachelors degree in Humanities and Social Science ( Tribhuvan University, 2020)
Disability Support Training ( 2021)
Leadership Development Training (2022)
Mental Health and Stress Management Training (2023)
Timeline
Assistant Manager: Business Promotion & Public Relation Officer
ICTC Pvt. Ltd.
02.2023 - 11.2024
Administration and HRM (Human Resource Management) Officer
Innovative Engineering Services Pvt. Ltd.
01.2022 - 02.2023
Assistant District Supervisor (Sindupalchowk district)
Teach for Nepal
06.2021 - 12.2021
Volunteer
Center for Entrepreneurship and Innovation
03.2021 - 11.2024
Program Coordinator
Engage Nepal
11.2020 - 06.2021
Program Coordinator
AYON (Association of Youth Organization Nepal)
05.2020 - 10.2020
Assistant Media Journalist
Radio Kantipur
10.2019 - 04.2020
Volunteer
Health Home Care Nepal
05.2018 - 11.2024
Bachelor Degree - Humanities
Ambition College, Tribhuvan University
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