Parminder Singh Aulakh
102 Springs Road,Hornby,New Zealand
Summary
Organized and motivated employee with an experience of year as a electrical technician, currently employee at the Bp Connect Hoon Hay, willingly seeking for an employment/ career to enhance my knowledge, skills and experience that I have gained, through from my course from Toi Ohomai Institute of Technology. I am able to learn rapidly and adapt in various environments, flexibly. Eagerly wanting to explore more opportunities to utilize the knowledge that I hold and help to build up the companies growth.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
BP Connect
Hoon Hay, Christchurch
08.2023 - Current
- Transferred From Tauranga to Christchurch BP - Tauranga started from May 2023.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Educated customers on special pricing opportunities and company offerings.
- Used proven techniques to de-escalate angry customers during telephone interactions.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
Orchard Worker
Aspire Horticulture Limited
, Tauranga, NZ
07.2021 - 07.2023
- Identified, picked and sorted fruits according to size, type and ripeness.
- Provided care to plants surrounding fruit picking areas.
- Loaded and unloaded containers of fruit manually and with conveyors and hand trucks.
- Performed light maintenance on harvesting equipment.
Counter Server
Break Time
Toi Ohomai, Tauranga
02.2020 - 03.2022
- Interacted pleasantly with customers and offered assistance to find needed items.
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Verified customer age requirement for alcohol or tobacco purchases.
Education
Pursuing New Zealand Diploma in Electrical Engineering (Level 6) -
Toi Ohomai Institute of Technology
Tauranga, NZ11.2022
Diploma (Welding) -
Government Industrial Traning Insitute
Mansa India03.2018
Skills
- Shipping and receiving understanding
- Safety training
- Excellent knowledge of the installation and maintenance of electrical systems and equipment
- Understanding of all the applications of electrical engineering
- Great teamwork abilities on group projects
- Excellent communication skills when working with others
- Capable of reading or writing diagrams and instructions for electrical panels or equipment
- Efficient in time management and able to fulfill deadline requirements
References
Harjeet Singh | Aspire Horticulture LTD Supervisor | aspirehorticulture@gmail.com
+64221697231
Mirza | Customer Service Agent at Bp Hoon Hay | 0276235308
Sabitra Acharya Sharma | Support Worker at Nurse Maude sabitra260216@gmail.com | 0223797580
Timeline
Customer Service Representative
BP Connect
08.2023 - Current
Orchard Worker
Aspire Horticulture Limited
07.2021 - 07.2023
Counter Server
Break Time
02.2020 - 03.2022
Pursuing New Zealand Diploma in Electrical Engineering (Level 6) -
Toi Ohomai Institute of Technology
Diploma (Welding) -
Government Industrial Traning Insitute
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