Suvd Buyanjargal
Auckland,AUK
Summary
Seasoned Laboratory Technician with a proven track record at Nura Sustained Health, enhancing test accuracy and team proficiency through meticulous quality control and effective training. Expert in biochemical assays and fostering client relationships, I significantly boost operational efficiency and customer satisfaction. Skilled in laboratory techniques and collaborative problem-solving, I excel in high-stakes environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Laboratory Technician
Nura Sustained Health With Active AI Screening
02.2024 - 06.2024
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Calibrated and maintained instruments to keep equipment fully operational.
- Trained junior technicians on laboratory techniques and safety protocols, enhancing overall team proficiency.
- Worked with Sysmex XN-550, Fujifilm NX-700, Maglumi X3, Alfreza AA01, Sysmex UC1000, Multicare HbA1c
Sales Agent
Nura Sustained Health With Active AI Screening
10.2023 - 02.2024
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Worked closely with cross-functional teams such as operations, finance, and logistics to ensure smooth order fulfillment processes for customers.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Clinical Study Consultant
Onom Foundation
05.2023 - 10.2023
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
- Created monthly forecast templates and resource management allocations for approved projects.
- Generated reports detailing findings and recommendations.
Laboratory Assistant
Liver Center
02.2022 - 12.2022
- Collaborated with fellow lab assistants to develop more efficient strategies for task completion, increasing overall productivity levels.
- Reduced errors in sample analysis with thorough quality control checks, ensuring accurate test results for patients.
- Expedited critical test results by prioritizing samples based on urgency, significantly reducing turnaround times for emergency cases.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Hematology sysmex XN550, biochemistry, Genexpert
Recetionist
Mongolia-Japan Human Resource Development Center
09.2019 - 01.2023
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Enhanced customer service experience for Japanese clients by providing prompt and accurate interpretation during calls, emails, and live chat interactions.
- Assisted foreign language-speaking clients with inquiries.
Education
Graduate Diploma - Science
Auckland University of Technology
Auckland, NZ07.2024
Bachelor of Science - Bio-engineering
National University of Mongolia
Ulaanbaatar, Mongolia06.2023
Foundation Studies - Biomedicine
Trinity College
Melbourne, Australia02.2017
Skills
- Biochemical Assays
- DNA Extraction
- Chromatography Techniques
- Immunological Assays
- Electrophoresis
- Laboratory techniques
- Quality control monitoring
- Sample Preparation
- Lab equipment maintenance
- Hematology
Languages
Japanese
Full Professional
English
Full Professional
Certification
- NIDA clinical trials network "Good Clinical Practice"
- Dale Carnegie training "Skills for success"
- IELTS 7.0
- JLPT N2
Timeline
Laboratory Technician
Nura Sustained Health With Active AI Screening
02.2024 - 06.2024
Sales Agent
Nura Sustained Health With Active AI Screening
10.2023 - 02.2024
Clinical Study Consultant
Onom Foundation
05.2023 - 10.2023
Laboratory Assistant
Liver Center
02.2022 - 12.2022
Recetionist
Mongolia-Japan Human Resource Development Center
09.2019 - 01.2023
Graduate Diploma - Science
Auckland University of Technology
Bachelor of Science - Bio-engineering
National University of Mongolia
Foundation Studies - Biomedicine
Trinity College
- NIDA clinical trials network "Good Clinical Practice"
- Dale Carnegie training "Skills for success"
- IELTS 7.0
- JLPT N2
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