Summary
Overview
Work History
Skills
Accomplishments
Keyskillsandqualities
Dependable
Communication Skills
References
Certification
Timeline
AssistantManager
Swastika Parvin Lata

Swastika Parvin Lata

Christchurch,New Zealand

Summary

I am very energetic, enthusiastic, friendly, honest, dependable, and trustworthy person. I work well with others as a team or even by myself I like helping and supporting others. I like sharing innovative ideas, experiencing, and learning new things and I always try my best to achieve my aims and personal goals. I am a very adaptive learner and have an excellent customer service. Compassionate Job Title possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in Area of expertise. Collaborative team player with strong clinical and interpersonal skills. Available Number hours per week, weekends and evenings.

Overview

11
11
years of professional experience
3
3
Certification

Work History

Medical Assistant

Nazareth Care
Christchurch, Canterbury
03.2017 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Caregiver

Anthony Wilding Retirement
09.2014 - 03.2017

Accounts Officer

Quality hygienix and Pest control
Suva, Fiji
02.2013 - 06.2014
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Leadership quality
  • Xero
  • MYOB
  • Invoicing
  • Quoting
  • Payroll
  • Inventory, stocking
  • Medtech32 ,medi map,1chart
  • Data entry

Accomplishments

  • Diploma in Business Administration (Online Studies with CAREER Academy)
  • Certificate in Medical Terminology (Career Academy)
  • Certificate in Medical Receptionist
  • Certificate in First Aid

Keyskillsandqualities

  • Experience in customer service
  • Experience in reception
  • Volunteered at workplace to support studies
  • Enjoy communicating with clients
  • Friendly personality and outgoing nature
  • Good knowledge of medical and administration reception
  • Administration duties
  • Good knowledge of data entry
  • Knowledge and understanding of MS Words, Excel, Outlook, Gmail, database, Medtech32
  • Excellent communication skills
  • Customer service strategies
  • Customer relationship management
  • Customer services skills
  • Organize, schedule, and attend meetings
  • Understanding business legislation
  • Workplace health and safety
  • Accounting and bookkeeping fundamentals
  • Managing Accounts Payable, Accounts Receivable, and cash management
  • Accounting with Xero
  • Accounting with MYOB Essentials
  • Able to work individually without direct supervision
  • Project Management
  • Establishing timeliness and milestones
  • Project Implementation Completion and Evaluation
  • Knowledge of 1chart and medicare
  • Valid First Aid Certificate

Dependable

I am very dependable. I am never getting late and if I do, I let my boss know in advance, I am often called to work extra shifts if they are not able to get replacement.

Communication Skills

I am great at communication with customers and staff. I am extremely outgoing, and bubbly and I find talking to customers quite interesting.

References

  • Mandy, Unit Co-ordinator, Nazareth Care, Christchurch, 0275488389
  • MALINDER, Co-Worker, Nazareth Care, Christchurch, 02041339500

Certification

Certificate in Medical receptionist

Certificate in medical terminology

Diploma in business administration

Certificate in First Aid

Timeline

Medical Assistant

Nazareth Care
03.2017 - Current

Caregiver

Anthony Wilding Retirement
09.2014 - 03.2017

Accounts Officer

Quality hygienix and Pest control
02.2013 - 06.2014

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Swastika Parvin Lata