Hi, I’m
SWASTIKA SHIVANJALI PRAKASH
administrator
Weymouth,AUK
Summary
A highly motivated and skilled professional with a diploma in Tourism Management and a solid background in customer service. I am seeking a challenging role in the customer service sector where I can leverage my diverse skills, including effective communication, organizational prowess, and problem-solving abilities. My goal is to contribute to a forward-thinking and internationally focused company, utilizing my passion for the tourism and management industry to deliver outstanding service while further developing my business acumen. I am eager to apply my experience, dedication, and interpersonal skills to actively contribute to the success and growth of the organization.
Overview
17
years of professional experience
Work History
VTNZ
Administrator Role
01.2018 - Current
Job overview
- As an Administrator at VTNZ, I have been responsible for overseeing and managing various administrative tasks, ensuring the smooth and efficient operation of daily activities.
Discoveries Educare Papakura
Teacher
10.2016 - 01.2018
Job overview
- To contribute to the holistic development of students by creating a supportive and nurturing educational environment. I consistently demonstrated dedication to fostering a love for learning while ensuring the academic and emotional growth of each student under my care.
Tiger’s Pizza and Takeaway
Salesperson
08.2015 - 09.2016
Job overview
- Shop Management
Royal Shoe
Shop Management
12.2014 - 04.2015
Job overview
- Customer Services
The Warehouse - Kelly Service
Administration
01.2014 - 10.2014
Job overview
- General work in the online department
Save Mart
Customer Service
03.2009 - 12.2013
Job overview
- Cash handling
- Shop cleanliness and hygiene
The Warehouse - Manukau
Customer service
03.2009 - 10.2009
Job overview
- Checkout
Education
NZIM
Diploma in Tourism Management
01.2013
James Cook High School
High school graduation certificate from NCEA levels 1, 2, and 3
Skills
- Effective communication
- Organizational skills
- Time management
- Multi-tasking
- Attention to detail
- Problem-solving skills
- Interpersonal skills
Languages
Fluent in English
Fluent in Hindi
Qualifications
Diploma in Tourism Management, Level 5, NZIM, 2012-01-01, 2013-12-31, High school graduation certificate (NCEA levels 1, 2, and 3), James Cook High School, Auckland, Certificate of Great Success in Customer Service, Hospitality In The Workplace: Kitchen Hygiene, Basic Culinary Skills, Food and Beverage Table Service
Timeline
Administrator Role
VTNZ
01.2018 - Current
Teacher
Discoveries Educare Papakura
10.2016 - 01.2018
Salesperson
Tiger’s Pizza and Takeaway
08.2015 - 09.2016
Shop Management
Royal Shoe
12.2014 - 04.2015
Administration
The Warehouse - Kelly Service
01.2014 - 10.2014
Customer Service
Save Mart
03.2009 - 12.2013
Customer service
The Warehouse - Manukau
03.2009 - 10.2009
NZIM
Diploma in Tourism Management
James Cook High School
High school graduation certificate from NCEA levels 1, 2, and 3