Swastika Swamy
Papatoetoe,AUK
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Senior Accounts Manager
Media Partners Limited
11.2022 - 12.2024
- Managed key client accounts, ensuring timely delivery of services and fostering strong relationships.
- Mentored junior staff on account management best practices, enhancing team productivity and knowledge sharing.
- Conducted regular account reviews, addressing client concerns proactively to maintain satisfaction levels.
- Implemented new CRM tools to optimize account tracking and reporting processes, increasing operational efficiency.
- Evaluated team members'' performance on a regular basis, offering constructive feedback and identifying areas for improvement to ensure continuous growth and development.
- Managed high-profile accounts with precision, ensuring timely delivery of services and prompt resolution of any issues.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained current knowledge of evolving changes in marketplace.
- Trained new employees on customer service, money handling and organizing strategies.
Administrative Officer
My Idea Limited
08.2022 - 11.2022
- Managed office communications, ensuring timely distribution of information to all team members.
- Developed and maintained filing systems, enhancing document retrieval efficiency by streamlining processes.
- Oversaw supply inventory management, facilitating procurement processes for office supplies and equipment.
- Maintained inventory of office supplies and placed orders.
Graphic Designer & Admin Assistant
Media Partners Limited
07.2018 - 03.2020
- Developed creative design for print materials, brochures, banners, and signs.
- Prepared and distributed internal communications, streamlining information flow across departments.
- Developed and maintained filing systems, ensuring quick access to important documents.
- Managed scheduling and calendar coordination for multiple executives, enhancing organizational efficiency.
Education
Pandit Vishnu Deo Memorial College 2013 - 2017
Saweni Lautoka Fiji Islands Natabua Primary School 2005 - 2012
Natabua Lautoka Fiji IslandsSkills
- Customer service
- Computer proficiency
- Verbal and written communication
- Multitasking Abilities
- Time management
- CRM software
- Image editing
- self-management
Timeline
Senior Accounts Manager
Media Partners Limited
11.2022 - 12.2024
Administrative Officer
My Idea Limited
08.2022 - 11.2022
Graphic Designer & Admin Assistant
Media Partners Limited
07.2018 - 03.2020
Pandit Vishnu Deo Memorial College 2013 - 2017
Natabua Primary School 2005 - 2012
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