SWATI GAUTAM
MORNINGSIDE,NEWZEALAND
Summary
I am seeking an opportunity to enhance my skills and wish to have a career in beauty industry, which exploits my potential to its maximum, which eventually acts as a launch pad for success in my professional career. Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
4
4
years of professional experience
Work History
Beautician
Beauty Club
Auckland, Auckland
07.2023 - Current
- Applied makeup to achieve desired day-to-day and special event looks.
- Scheduled appointments for clients over the phone or online booking systems.
- Demonstrated makeup application techniques to clients based on individual features and preferences.
Crew Member
Wendys
Auckland, Auckland
02.2023 - 11.2023
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Adhered to health department regulations regarding food handling procedures.
Makeup Artist
Vaishnavi Beauty parlor
Badaun
01.2021 - 06.2021
- Facial
- Manicure
- Pedicure
- Massage
- Waxing
- Makeup
- Threading
Education
Bachelor of Science - Bachelors of Science
MJPRU UNIVERSITY
BAREILLY01.2022
Diploma in Makeup -
Vaishnavi
Badaun01.2021
High School Diploma -
C.B.S.E BOARD
BADAUN01.2019
Skills
- Fast learner
- Customer service
- Adapt well to changes and pressures in the workplace
- Ambitious
- Hardworking
- Committed to excellence
- Team collaboration
- Attention to detail
- Time management
- Problem solving
Languages
- English
- Hindi
Hobbies and Interests
- Badminton
- Listening Songs
- Dancing
Extra Qualifications
Diploma in Makeup, 6 months, Badaun, 2021
Languages
English
Professional
Hindi
Professional
Accomplishments
NZ Residency
References
References available upon request.
Timeline
Beautician
Beauty Club
07.2023 - Current
Crew Member
Wendys
02.2023 - 11.2023
Makeup Artist
Vaishnavi Beauty parlor
01.2021 - 06.2021
Bachelor of Science - Bachelors of Science
MJPRU UNIVERSITY
Diploma in Makeup -
Vaishnavi
High School Diploma -
C.B.S.E BOARD
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