Swetha Kumar

• Rebuilt and launched Stuff’s advertising website.
• Streamlined and Implemented the Lead Management Process which lead to increased revenue generation from leads via the site by 2%
• Worked closely with Product Managers to develop a deep understanding of the product roadmap and vision
• Define necessary Stories and Acceptance Criteria associated with prioritised Epics and Features, and manage the associated product backlog.
• Collaborate with other cross-functional teams to identify, document and evaluate product requirements, and ensure adherence to roadmaps and required processes
• Participated in sprint planning, daily scrums, testing, retrospectives and sprint reviews.
• Produced business requirements, user story list and mapping put end to end business processes
• Worked alongside the PM/PO to prioritise the backlog grooming and management.
• Worked with the Scrum team to test and certify application features before deploying to production.
• Work with Agile squads to identify what would be of most value to them
• Conducted UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams.

• Coordinate and concert with both the Business Effectiveness strategies and Project Managers and operate with the key operational leads from Babcock and NZDF in gathering, cleaning, analyzing the requirements and information required to facilitate the fulfillment of the deliverables for projects falling within the Transformation portfolio.
• Conducting well-organized whiteboard sessions to map and record business processes into process flows using Visio and PowerPoint.
• Map current and future state processes ensuring maximum efficiency of future state processes.

• Perform site and ship visits to gather information as required.

• Managing a project space in SharePoint for the Transformation Team.

• Provide the best in class business processes where required through a robust BPR process.

• Member of the core sales enablement team with ownership to roll out CRM platforms and to help front line sales manager achieve sales excellence and profitable growth.
• Deploy and drive adoption of key sales enablement initiatives for individual geo across ANZ, Singapore, Thailand and Middle east
• Coordinate with region's sales force as well as Global Sales Enablement central team to ensure region's priorities are achieved.
• Provide Support for Customer Meeting/Reviews (Weekly & Quarterly Business Review) etc. for identified Geo's
• Support frontline sales managers and sales leadership on reports/ analysis on Sales activities with a drive for accuracy and on time delivery.
• Responsible for aspects of foundational and continuous learning for sales, including but not limited to sales coaching , training content creation, scheduling and coordination and instructor – led sales training.

• Understanding/ Gathering Business requirements - Coordinate 7+ applications to manage for a
telecommunications Client.
• Worked towards offering user friendly solutions to the LCO(cable operators) in order to ensure continuous
engagement and zero downtime.
• Engaged right from Eliciting- Organizing-Translating-Simplifying requirements, Project Estimation, Seamless
Communication, and project kickoff to design and development process.
• Translating the business needs into Business Requirement Documents, Functional Specification Documents
and use cases. And bridging the gap between the business stakeholders and the technical team.
• Conducted Requirement Workshops GAP Analysis to study and understand there as-is process with the
stakeholders.
• Test Cases/Scenarios Discussions and Review -Support during System integration Testing and UAT & Sign Offs.
• Developed use cases and perceived them graphically using modeling tools like MS Visio and Enterprise Architect.