SYDNEY WAGNER
Upper Hutt,WGN
Summary
Hardworking individual with exceptional team leadership, planning and organizational skills, and customer service skills built during a successful career in the tourism industry. I am looking to join a team of like-minded individuals that strives to have fun while exceeding the expectations of customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PARASAIL CAPTAIN
UFO PARASAIL
05.2022 - 08.2023
- Oversee overall safety of vessel, passengers, and crew
- Perform daily vessel maintenance checks and complete maintenance logs
- Trailer vessel to harbour for entry to water and exit from water
- Must have comprehensive weather knowledge
- Inspect all vessel and parasail gear daily
- Assist crew with safe loading/unloading of passengers to and from vessel.
PARASAIL SKIPPER & OPERATION MANAGER
BIG SKY PARASAIL
10.2021 - 05.2022
- Oversee overall safety of vessel, passengers, and crew
- Perform daily vessel maintenance checks and complete maintenance logs
- Trailer vessel to harbour for entry to water and exit from water
- Must have comprehensive weather knowledge
- Inspect all vessel and parasail gear daily
- Assist crew with safe loading/unloading of passengers to and from vessel
- Manage staff scheduling and hiring.
OPERATIONS MANAGER
TAUPO WATER SPORTS
08.2020 - 10.2021
- Taking reservations, ensuring payment collected, and waivers are signed by all passengers
- Deliver safety briefing to customers
- Towing and maneuvering on jet ski
- Assessment of weather/water conditions
- Maintaining equipment and charging equipment daily
- Completing vessel and passenger logs.
PARASAIL CREW & HARBOUR CHECK IN
BIG SKY PARASAIL
12.2019 - 05.2020
- Assist captain with overall safety of vessel and passengers
- Assist captain to trailer vessel for entry to water and exit from water
- Assist captain with safe loading/unloading of passengers to and from vessel
- Ensure payment collected and waivers are signed by all passengers
- Take digital photos during parasail rides and preparing GoPro to capture video
- Collect payment for media sales.
PARASAIL CREW & BEACH CHECK IN
UFO PARASAIL
05.2019 - 12.2019
- Assist captain with overall safety of vessel and passengers
- Assist captain to trailer vessel for entry to water and exit from water
- Assist captain with safe loading/unloading of passengers to and from vessel
- Ensure payment collected and waivers are signed by all passengers
- Take digital photos during parasail rides and preparing GoPro to capture video
- Collect payment for media sales.
PARASAIL CREW & HARBOUR CHECK IN
BIG SKY PARASAIL
12.2018 - 05.2019
- Assist captain with overall safety of vessel and passengers
- Assist captain to trailer vessel for entry to water and exit from water
- Assist captain with safe loading/unloading of passengers to and from vessel
- Ensure payment collected and waivers are signed by all passengers
- Take digital photos during parasail rides and preparing GoPro to capture video
- Collect payment for media sales.
PARASAIL CREW & BEACH CHECK IN
UFO PARASAIL
05.2018 - 12.2018
- Assist captain with overall safety of vessel and passengers
- Assist captain to trailer vessel for entry to water and exit from water
- Assist captain with safe loading/unloading of passengers to and from vessel
- Ensure payment collected and waivers are signed by all passengers
- Take digital photos during parasail rides and preparing GoPro to capture video
- Collect payment for media sales.
Education
ASSOCIATES DEGREE IN BUSINESS ADMINISTRATION -
UNIVERSITY OF HAWAII MAUI
Hawaii05.2021
Skills
- Safety Protocols
- Team Communication
- Sales Transactions
- Organizational Skills
- Hiring and Terminations
- Employee Scheduling
- Customer Service
- Inventory Tracking and Management
Certification
- Master 25 Ton Near Coastal Waters
- Marine Radio Operator Permit
- CPR & First Aid
- Maritime Medical Certificate
References
- Greg Vanderlaan, UFO Parasail, Business Owner, (808) 269-1840, greg@ufoparasail.net
- Lloyd Shirley, Big Sky Parasail, Owner/Operator, (022) 564-4183, lloyd.wshirley@gmail.com
Timeline
PARASAIL CAPTAIN
UFO PARASAIL
05.2022 - 08.2023
PARASAIL SKIPPER & OPERATION MANAGER
BIG SKY PARASAIL
10.2021 - 05.2022
OPERATIONS MANAGER
TAUPO WATER SPORTS
08.2020 - 10.2021
PARASAIL CREW & HARBOUR CHECK IN
BIG SKY PARASAIL
12.2019 - 05.2020
PARASAIL CREW & BEACH CHECK IN
UFO PARASAIL
05.2019 - 12.2019
PARASAIL CREW & HARBOUR CHECK IN
BIG SKY PARASAIL
12.2018 - 05.2019
PARASAIL CREW & BEACH CHECK IN
UFO PARASAIL
05.2018 - 12.2018
ASSOCIATES DEGREE IN BUSINESS ADMINISTRATION -
UNIVERSITY OF HAWAII MAUI
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