Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SYED ASGHAR

Auckland,MT. EDEN

Summary

Highly efficient CUSTOMER SERVICE well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Adaptabl accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's Restaurant
04.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stocked shelves to organize aisles in assigned department.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Backed up servers by setting up trays and completing some food deliveries.

EXECUTIVE RELATION MANAGER

RELIEANCE NIPPON LIFE INSURANCE CO. LTD.
01.2020 - 01.2023
  • Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.
  • Improved business profits through innovative cost containment and revenue generation techniques.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
  • Worked with sales representatives to develop strong customer connections with company teams and promote long-lasting relationships.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Enhanced and redefined organizational structure to maintain competitive edge across territories.
  • Brought in new business connections and revenue generation opportunities by improving networking strategies.
  • Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Communicated with vendors and partners to negotiate contracts and resolve financial discrepancies.
  • Enhanced operations and implemented technological innovations in collaboration with senior leadership.
  • Sourced and corrected advanced strategic and tactical problems impacting business and sales management.
  • Improved productivity while reducing staffing and operational costs by [Number]%.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Increased revenue and supported sales activities while building and maintaining consistent relationships and management practices with employees.
  • Improved brand awareness by monitoring marketing campaigns and fostering membership acquisitions and business development.
  • Evaluated and decided upon key investments in equipment, infrastructure and talent.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
  • Identified trends in customer marketplaces to develop valuable solutions.
  • Developed initial sales roadmaps and market strategies to promote successful product launches.
  • Supported regulatory compliance by overseeing audits to verify protocol adherence.
  • Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
  • Integrated new systems for scheduling appointments, managing customer contacts and coordinating retention strategies.
  • Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Streamlined revenue by delivering exemplary service and consistently exceeding client expectations.

Education

Bachelor of Arts - ACCOUNTS

OSMANIA UNIVERSITY
HYDERABAD
04.1992

Skills

  • Plates Presentation
  • Writing
  • Valid Driver's License
  • Critical Thinking
  • Service-Orientation

Languages

Arabic
Limited Working
English
Full Professional
Hindi
Full Professional
Urdu
Full Professional

Timeline

Crew Member

McDonald's Restaurant
04.2023 - Current

EXECUTIVE RELATION MANAGER

RELIEANCE NIPPON LIFE INSURANCE CO. LTD.
01.2020 - 01.2023

Bachelor of Arts - ACCOUNTS

OSMANIA UNIVERSITY

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