I am 21 years of age looking for a friendly a comfortable place to fit in and start working in an industry where I am also Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
2
2
years of professional experience
2020
2020
years of post-secondary education
Work History
Waitress Trainer
Dubin brick house wanganui
Wanganui, Nz
02.2022 - 10.2023
Trained new staff on menu offerings and service techniques, enhancing team performance and customer satisfaction levels.
Developed and implemented training materials and role-playing scenarios to improve employee engagement and service efficiency.
Conducted regular performance evaluations for trainees, providing constructive feedback to foster professional growth and skill enhancement.
Maintained knowledge of menu items and specials, effectively communicating with customers to enhance their dining experience.
Encouraged positive attitude among waiters towards customers by recognizing outstanding performances.
Instructed waiters on how to respond appropriately to customer complaints or inquiries.
Mullanvile farms
Full time milk harvester
Opunke , Nz
12.2022 - 04.2023
Completed day-to-day duties accurately and efficiently.
Assisted with milking cows, including checking and maintaining milking equipment.
Assisted in milking cows by operating and maintaining milking equipment.
Cleaned and sterilized milking equipment after each use.
Cleaned and sanitized milking equipment, including buckets and pipes.
Managed daily farm operations, including milking, feeding and care of cows.