Summary
Overview
Work History
Education
Skills
References
Education Status
Timeline
Generic

Tai-anahera Simpson

Arthurs Point,Otago

Summary

Kia Ora! I am a dedicated professional with a strong emphasis on punctuality and consistency. Proven ability to collaborate effectively within teams while also achieving individual goals. I love expanding my listening and communication skills to enhance organizational capabilities and time management.

Overview

6
6
years of professional experience

Work History

Restaurant Waiter

Gibbston Valley
, Queesntown
01.2025 - Current
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Checked on guests during meals to ensure satisfaction with each course.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Informed customers about specials, upselling additional food and drink items.

Sales Assistant

Kathmandu
02.2024 - 06.2025
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.

Vineyard Worker

Jessica Gardner
01.2024 - 02.2024
  • Enhanced vineyard productivity by diligently pruning, training, and thinning grapevines.
  • Collaborated with fellow workers in daily tasks, fostering a positive work environment on the vineyard.
  • Adapted work processes during extreme weather events such as droughts or heatwaves to maintain overall vineyard health and productivity.
  • Utilized modern tools and equipment to streamline work tasks while maintaining safety standards on the job site.
  • Kept vineyard facilities and equipment in good working order for ongoing operations.

Front Office Receptionist

Kelvin hotel
10.2023 - 12.2023
  • Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
  • Contributed to a positive work environment by effectively collaborating with colleagues across various departments.
  • Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
  • Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
  • Maintained an organized front desk area that contributed to smooth operations and professional appearance.
  • Delivered personalized services to VIP guests, ensuring they received top-notch accommodations during their stay.
  • Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Experienced Kitchen Hand

Kai Kart
01.2019 - 10.2023
  • Hardworking kitchen hand with excellent food preparation, cleaning and supply management abilities
  • Focused on food safety and quick service for customers
  • 5 years of washing and sanitizing work areas as well as hands-on experience in customer service, payment processing and sales
  • Knowledgeable team player committed to hard work
  • Outgoing individual with great attendance record a strong communicator, eager to learn new processes to support overall organizational success.

Education

National Certificate Of Educational Achievement L2 -

Southland Girls High School
Invercargill
03-2026

Skills

  • Food Preparation
  • Workplace Health and Safety
  • Equipment Cleaning
  • Food Portioning and Packaging
  • Positive Attitude
  • Cleaning and Sanitizing
  • Guest Relations
  • Professional Appearance
  • Conflict Resolution
  • Adaptability and Flexibility
  • Cash Handling
  • Organizational Skills
  • Telephone Etiquette
  • Customer Service
  • Sales techniques

References

Susan Graham, 027 231 6305, Diddle@xtra.co.nz

Education Status

Finished

Timeline

Restaurant Waiter

Gibbston Valley
01.2025 - Current

Sales Assistant

Kathmandu
02.2024 - 06.2025

Vineyard Worker

Jessica Gardner
01.2024 - 02.2024

Front Office Receptionist

Kelvin hotel
10.2023 - 12.2023

Experienced Kitchen Hand

Kai Kart
01.2019 - 10.2023

National Certificate Of Educational Achievement L2 -

Southland Girls High School

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Tai-anahera Simpson