Tai Soane
Genera
Glen Innes,AUK
5
years of professional experience
Dynamic professional with a proven track record at New World Remuera, excelling in customer service and reliability. Demonstrated ability to enhance shopping experiences and maintain operational efficiency. Skilled in report writing and detail-oriented tasks, consistently fostering positive client relationships while ensuring safety and compliance in various roles.
Work History
Security Officer
3 Years 1 Month- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to alarms, incidents, and emergencies, maintaining clear communication with law enforcement.
- Assisted in training new security staff on protocols and emergency procedures.
- Prepared detailed reports on incidents, observations, and activities for review by management.
- Collaborated with team members to implement security measures that enhanced site safety.
- Operated surveillance equipment effectively to monitor activities within assigned areas.
- Provided exceptional customer service while enforcing company policies and regulations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Retail Worker
4 Years 6 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer service.
- Maintained cleanliness and organization of store displays to promote merchandise visibility.
- Collaborated with team members to restock shelves and manage inventory effectively.
- Supported promotional events by setting up displays and engaging with customers actively.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Participated in training sessions, gaining knowledge of product offerings and store policies.
In Transit Fumigator
10 Months- Conducted thorough inspections to identify pest infestations and recommend appropriate treatment plans.
- Applied pesticides and other treatments in compliance with safety regulations and environmental standards.
- Assisted in educating clients on pest prevention strategies and proper sanitation practices.
- Maintained accurate records of service visits, treatments applied, and customer interactions for quality assurance.
- Collaborated with team members to enhance operational efficiency and service delivery methods.
- Participated in continuous training programs to stay updated on industry trends and best practices.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
Warehouse Worker
10 Months- Operated forklifts and pallet jacks to efficiently move inventory.
- Assisted in loading and unloading shipments, ensuring accuracy in product handling.
- Maintained cleanliness and organization of warehouse areas for safety compliance.
- Conducted regular inventory counts to support stock accuracy and minimize discrepancies.
- Collaborated with team members to streamline order fulfillment processes.
- Trained new employees on safety protocols and operational procedures for efficient onboarding.
- Implemented process improvements that enhanced overall workflow efficiency within the warehouse.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Education
NCEA
Skills
Customer service
Patience and empathy
Customer assistance
Reliability and punctuality
Report writing
Incident reporting
General security
Detail-oriented
Perimeter security
English fluency
Timeline
In Transit Fumigator
Genera
03.2023 - 01.2024Read More
Retail Worker
New World Remuera
03.2022 - 2024Read More
Warehouse Worker
Petware Ltd
03.2022 - 01.2023Read More
Security Officer
Allied Security
05.2019 - 06.2022Read More
Sacred Heart College
NCEA
Read More