Taiaroa (Tai) Flavell
Dunedin,OTA
Summary
Empathetic professional with a B.A. in Psychology and extensive experience in youth coaching, managing a caseload of 20 individuals. Proven ability to collaborate with various agencies and implement strength-based care practices. Completed professional development in trauma-informed care, child safety, mental health, and addictions. Early working background in delivery, retail, and labor enhanced skills in organization and communication under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Youth Coach
Comcol - Youth Services
Dunedin, Otago
03.2024 - 11.2025
- Built trust and rapport with youth living independently and experiencing family breakdown, trauma, mental health issues, substance abuse, and justice involvement.
- Managed an independent caseload, adapting support strategies to changing needs, while fostering meaningful relationships, and meeting professional expectations.
- Supported disengaged youth using strengths-based approaches to overcome practical and emotional barriers and recognize their skills, motivations, and potential.
- Advocated for youth within complex systems, and collaborated with multiple community organizations to coordinate holistic support for education, employment, mental health, housing, and well-being.
- Engaged in ongoing professional development in youth mental health, trauma-informed care, cultural competency, and more, integrating new skills into daily practice.
- Maintained accurate case notes, risk assessments, and progress updates in line with organizational standards.
Delivery Driver/Kitchen Hand
Hell Pizza
South Dunedin, Dunedin
07.2022 - 02.2024
- Maintained clear, polite communication with customers, building a welcoming, and friendly experience at the door.
- Handled cash and POS transactions, both in-store and on deliveries.
- Followed health and safety guidelines while handling food products.
- Worked alongside kitchen staff to prepare food and deliver in a fast-paced environment.
- Assisted with inventory management and restocking supplies as needed.
- Delivered rush merchandise on tight schedules to meet customer targets.
Delivery Driver
GIMME
Dunedin, Otago
01.2022 - 03.2022
- Independently planned and executed delivery routes for multiple orders, managing time-sensitive schedules under tight deadlines.
- Organized and prioritized pickups and drop-offs to maximize efficiency and minimize delays.
- Communicated proactively with customers, providing updates and setting accurate delivery expectations.
- Maintained positive customer interactions and resolved issues autonomously while working in a fast-paced environment.
Frozen Foods & Chips/Drinks Associate
Mosgiel New World
Mosgiel, Dunedin
06.2019 - 09.2020
- Independently managed inventory and stock levels, including ordering as needed, ensuring frozen foods, chips, and other sections were fully stocked.
- Maintained high visual and merchandising standards, keeping displays attractive, and shelves well-faced.
- Assisted customers with inquiries, applying knowledge of current sales and promotions.
- Worked across multiple departments, including grocery, produce, and chilled/dairy sections, adapting quickly to team needs.
- Worked during COVID pandemic as essential worker, mostly independently
Laborer
QC Contracting
Dunedin, Dunedin
01.2019 - 06.2019
- Reconstructed a large seawall, moving and stacking 20-30 kg plus boulders up to 8–10 meters high, ensuring structural stability under time pressure with tides, demonstrating endurance, teamwork, and precision in physically demanding conditions.
- Gained hands-on experience in a variety of construction tasks, including asphalting, curbing, tiling, and laying house foundations, quickly learning new skills, and maintaining pace with other workers.
- Worked both under supervision and independently, managing small sites and completing projects such as footpath re-tiling and road curbing, demonstrating reliability, initiative, and accountability.
Education
Bachelor of Arts - Psychology
University of Otago
Dunedin11.2023
High School Diploma -
Otago Boys High School
Dunedin11.2018
Skills
- Independent Work & Time Management
- Planning & Prioritization
- Problem Solving & Adaptability
- Communication & Collaboration
- Relationship Building
- Strengths-Based Support
- Physical / Manual Skills
- Cultural Competency & Respect
References
Sarah Halliday - Regional Manager, Comcol Youth Service - sarah.halliday@comcol.ac.nz, 027-292-3999
Andrew Griffith - Grocery manager, Mosgiel New World, current owner of New World Clinton - 0274250112
Jaspal Singh (Goes by Harry)- Manager at Hells South Dunedin. PH: 0225119775
Certification
First Aid (Exp. May 2026)
Timeline
Youth Coach
Comcol - Youth Services
03.2024 - 11.2025
Delivery Driver/Kitchen Hand
Hell Pizza
07.2022 - 02.2024
Delivery Driver
GIMME
01.2022 - 03.2022
Frozen Foods & Chips/Drinks Associate
Mosgiel New World
06.2019 - 09.2020
Laborer
QC Contracting
01.2019 - 06.2019
Bachelor of Arts - Psychology
University of Otago
High School Diploma -
Otago Boys High School