Taimana Maynard
Gisborne,BOP
Summary
Ambitious and bilingual customer service professional with expertise in various industries. Hoping to utilize a background in exemplary interaction, problem resolution and efficient research in a Customer Service role.
Overview
2
2
years of professional experience
Work History
Arborist
Advanced Tree Solution
Makaraka , Gisborne
2023.11 - 2024.02
- Removed, pruned and maintained trees and other vegetation.
- Operated hand and power tools, bucket truck and man lift.
- Performed stump grinding operations with appropriate safety equipment.
- Dismantled large sections of felled tree using rigging techniques in order to minimize impact on surrounding environment.
- Cut down hazardous trees according to established standards and regulations.
- Cleaned up debris from job sites after completing work assignments in a timely manner.
- Cleaned debris from tree maintenance and storm damage.
- Utilized specialized tools such as pole saws, chippers and stump grinders when necessary.
- Assisted with implementation of work zone safety procedures.
Barista
Verve Cafe
Town , Gisborne
2023.03 - 2023.08
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Monitored inventory levels of supplies and restocked when necessary.
Retail Worker
Warehouse
Town , Gisborne
2022.11 - 2023.01
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Greeted customers, identified their needs and provided assistance with product selection.
- Managed cash register operations using POS system and processed sales and returns.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Barista
Le Mur Cafe
Zuerich , Switzerland
2022.08 - 2022.10
- Prepared food orders, such as sandwiches, salads, and beverages.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Greeted customers upon arrival and provided assistance with menu selections.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
Education
Cookery Lvl 3 -
EIT
Gisborne2023-08
High School Diploma -
Lavater
Zurich Switzerland2019-02
Skills
- Adaptability and Flexibility
- Time Management
- Organizational Skills
- Teamwork and Collaboration
- Problem-Solving
- Reliability
- Multitasking
- Excellent Communication
- Attention to Detail
Affiliations
- I enjoy reading a good book in my free time.
- When I'm not at work, I'm either trying out new recipes, doing physical activities such as going to the gym/ hiking or spending time with my family.
Languages
English
Professional
German
Professional
Swiss German
Native/ Bilingual
Accomplishments
- I was the manager at the Le Mur Cafe in Switzerland. Helped my employer open up the Cafe for the very first time. Ended up being a success.
Timeline
Arborist
Advanced Tree Solution
2023.11 - 2024.02
Barista
Verve Cafe
2023.03 - 2023.08
Retail Worker
Warehouse
2022.11 - 2023.01
Barista
Le Mur Cafe
2022.08 - 2022.10
Cookery Lvl 3 -
EIT
High School Diploma -
Lavater
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