Taimania Parry

• Greeted customers in a friendly and courteous manner.
• Processed cash, credit, and debit accurately and efficiently.
• Provided assistance to customers with product selection queries.
• Maintained cleanliness of checkout area and ensured it was well stocked at all times.
• Balanced tills daily to ensure accuracy of transactions.
• Organized receipts into neat piles for easy retrieval by customers or management.
• Adhered to safety guidelines while operating cash registers and other equipment.
• Ensured that all promotional materials were properly displayed at checkout counters.
• Inspected returned items for damage before issuing refunds or exchanges.
• Performed opening and closing procedures for store registers as required.
• Resolved customer complaints in a professional manner.
• Followed store policies regarding returns, refunds, discounts.
• Communicated effectively with team members to ensure smooth operation of checkout lanes.
• Processed special orders promptly according to customer requests.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Learned roles of other departments to provide coverage and keep store operational.
• Monitored self-checkout users to identify problems and maintain store security.
• Verified payments and electronic funds accuracy to protect involved parties.
• Answered store phone calls to provide general information and direct callers to desired departments.
• Handled cash, card, and gift card transactions for customer purchases.
• Kept register terminal area and store clean and orderly.
• Packed and bagged products according to customer preferences.
• Addressed and resolved customer complaints with friendly and level-headed assistance.
• Answered customers' questions about products, prices, and availability.
• Organized register supplies in front end and storage areas.
• Processed sales, returns, and exchanges using POS register system.
• Performed cash count-out at end of each shift and addressed all queries from customers.
• Assisted customers with returns and exchanges according to store policy.
• Greeted customers promptly and responded to questions.
• Answered phone calls to assist customers with questions and orders.
• Processed customer payments quickly and returned exact change and receipts.
• Welcomed customers, offering assistance to help find store items.

• Greeted visitors and provided them with assistance.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Verified visitors' identification cards before allowing access to the building.
• Performed data entry tasks into various computer systems accurately and promptly.
• Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
• Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
• Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
• Created badges for temporary personnel who entered the building on a daily basis.
• Provided excellent customer service at all times while interacting with both internal and external customers.
• Served visitors by greeting, welcoming and directing to appropriate personnel.
• Participated in emergency response drills and maintained knowledge of safety procedures.
• Handled customer inquiries and complaints, providing timely and appropriate solutions.
• Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.

• Greeted passengers and assisted with their inquiries.
• Provided assistance to passengers with limited mobility.
• Checked in passengers, assigned seats, and issued boarding passes.
• Verified identification of passengers for security purposes.
• Weighed luggage and collected fees for excess baggage.
• Answered customer questions regarding flight information, airport amenities, and travel regulations.
• Assisted customers with reservations, cancellations, and rebooking flights as needed.
• Processed ticket refunds for cancelled or delayed flights.
• Ensured all safety protocols were followed during the check-in process.
• Monitored passenger traffic flow at the gate area to ensure efficient boarding of aircrafts.
• Managed customer complaints in a professional manner while providing solutions to resolve issues.
• Informed passengers of any changes in flight schedules or other travel related matters.
• Maintained accurate records of passenger manifests and checked luggage tags.
• Communicated effectively with other departments including maintenance staff, cargo handlers.
• Demonstrated strong problem solving skills when dealing with difficult situations involving customers or personnel.
• Operated computerized system to handle ticketing and check-ins.
• Worked with personnel in gate area by verifying passenger documents before boarding aircraft.
• Assisted special needs passengers and unaccompanied minors, driving seamless airport experience.
• Lifted or moved passenger luggage onto baggage belts and created bag labels to facilitate proper delivery.
• Upheld uniform and conduct guidelines to maintain professional appearance.
• Carried and operated radio or pager to communicate with airport personnel.
• Pushed wheelchairs with passengers through terminal and gate areas to ease transport.
• Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
• Built and maintained productive relationships with employees.

** WORK EXPERIENCE WHILST STUDYING WITH NEW ZEALAND SCHOOL OF TOURISM **

• Followed all health code guidelines when handling food items.
• Organized storage areas for efficient access to items when needed.
• Sanitized surfaces with approved cleaning solutions after each task was completed.
• Stocked cupboards and refrigerators and tended salad bars and buffet meals.
• Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
• Restocked cupboards, refrigerators and service stations with new food items or supplies.
• Prepared workstations with ingredients and tools to increase efficiency.
• Observed food safety and sanitation protocols to reduce germ spread.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Cleaned and sanitized kitchen equipment, utensils and work stations.
• Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
• Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
• Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.
• Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
• Assisted with special event catering and preparation, including setup and food service.